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Millennials Like Mobile Banking… A Lot

With Millennials leading the way, consumers are looking for tools that allow them to take control of their finances and make banking easier.

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Why I Became a Core Systems Renegade

You can't afford to pick the wrong replacement for your legacy core system. Here's why we shirked the predictable players and went rogue.

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Hello, May I Speak to My Personal Bot?

The concept of real-time, personalized service in banking can take a quantum leap forward with the integration of AI-powered chatbots.

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Please Dear Lord, Not Another Billboard…

Here are six tips to building a data-driven digital marketing strategy for acquiring new checking account relationships.

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The Future Of Banking: Death By a Thousands Cuts

It’s not hard to spot the clues. To see the havoc that will be wreaked on the banking industry, all you have to do is look at what’s happened in other sectors of the economy. For instance, no example offers a starker picture of what could happen in the future than what we’ve seen in […]

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Small Businesses Provide Big Opportunities in Banking

Financial services firms are not providing products and services desired by the small business customer, missing revenue opportunities.

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2017 Google Search Trends in Banking and Marketing

These 17 charts break down Google the hottest search trends in banking — what consumers and marketing execs are looking for… and when.

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Freshly Redesigned ‘Digital Banking Report’ Website Unveiled

The redesigned Digital Banking Report website provides easy access to the best value for research in the financial services industry.

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Marketing Signals: Delivering the Right Offer at the Right Time

Life stage signals as well as event and behavioral triggers help banks and credit unions target marketing offers and the time of most need.

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The CX Imperative: Why You Need a Customer Experience Blueprint Now

Most banks and credit unions are behind the customer experience curve, but here's how you can avoid some of the common CX disconnects as you craft your strategy.

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What is the State of Financial Marketing Today?

By participating in the 2017 State of Financial Marketing survey, banks and credit unions will get a free copy of the final research report.

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What Motivates Millennials to Switch Banks

Millennials are open to switching financial institutions if they are given rewards, access to branches and well-designed digital applications.

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Is Predictive Analytics For Everyone? Or Just Megabanks?

Will everyone be able to harness the power of predictive analytics — including community banks and credit unions — or just the privileged few?

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Can a Credit Union Realize The Digital-First Dream?

Yes, if Alliant Credit Union has anything to say about it. They are trying to change the perception that only banks can be digital-first.

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By the Numbers: Bank and Credit Union Branch Transformation Projects

A survey of banks and credit unions reveals one inescapable trend for the future of branches: smaller, fewer, less.

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The End of Marketing as We Know It

Artificial intelligence (AI), machine learning and voice-first systems will increase contextuality and simplicity of marketing messages.

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Can Wells Fargo Find Redemption Through The Art of Gifting?

Even banks with tarnished reputations like Wells Fargo can build their brands and cultivate relationships with consumers by giving gifts.

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Banking Industry Still Taking Small Steps with Big Data

While banks and credit unions believe data can help them create a competitive advantage, their analytic capabilities lag behind other industries.

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The Power of the Switch: Are You Turning Off New Account Holders?

At least half those who consider moving their account to your institution don’t. Here's why they’re turning away and picking another provider.

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It’s the Technology. Period.

Updating current systems and increasing the use of advanced technologies is the gateway to the future for the banking industry.

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