INSIGHTS Digital Magazine

Check out The Financial Brand’s interactive digital magazine, with ideas and insights affecting the big strategic decisions in banking. You can view each issue in any device, download a PDF, and easily share it with colleagues.

Volume 5, Issue 1INSIGHTS Magazine - Spring 2024
    • Winning Small Businesses With ‘Just Right’ Solutions (page 10)
    • 4 Ways Personalization Is Evolving At Top Banks (page 24)
    • Why It’s Time To Hire A Chief AI Officer (page 40)
    • 3 Pillars of Financial Institution Success (page 4)
    • The Path to Digital Maturity (page 32)

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Volume 4, Issue 4INSIGHTS Magazine - Fall 2023
    • Reclaiming a Place at the Heart of Money Movement (page 8)
    • Rising Rates Put Pressure on Credit Card Programs (page 38)
    • Stopping the Silent Exodus (page 14)
    • Empowering More Members to Access Payment Protection (page 18)
    • How to Offer 5% on Checking Accounts and Pay Only 2% (page 20)

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Volume 4, Issue 3INSIGHTS Magazine - Fall 2023
    • Banking’s Bold Leap Into the Gen Z Era (page 9)
    • Unlocking Insurance Protection for Borrowers (page 44)
    • Exposing The Hidden Cost of Hot Money (page 20)
    • Rising Rates Put Pressure on Credit Card Programs (page 34)
    • Restoring Customer Trust in Banking (page 4)

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Volume 4, Issue 2INSIGHTS Magazine - Summer 2023
    • Drive Growth Through Nonfinancial Partnerships (page 32)
    • Build a Customized & Holistic Digital CX that Endures (page 8)
    • Reimagining Bank Data for Deeper Engagement (page 36)
    • 6 Ways to Strengthen Account Holders’ Trust (page 4)
    • Making the Financial Education Connection (page 78)

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Volume 4, Issue 1INSIGHTS Magazine - Spring 2023
    • 4 Ways to Increase Customer Happiness and Loyalty (page 14)
    • Enhancing the Digital Banking Experience (page 8)
    • Reeling in Low Cost Deposits in a Rising Rate Environment (page 20)
    • 5 Business Banking Trends to Watch in 2023 (page 4)
    • Attracting the Next Generation of Credit Card Customers (page 28)

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Volume 3, Issue 4INSIGHTS Magazine - Winter 2022
    • Combatting the Sobering Reality of Financial Stress (page 56)
    • The Four Myths of Marketing Analytics Platforms (page 24)
    • How to Accelerate Progress on the Road To Digital Innovation (page 12)
    • 4 Formidable Forces Shaping the Digital Banking Landscape (page 8)
    • How Marketers Should Use Internal Storytelling (page 60)

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Volume 3INSIGHTS Magazine - Forum 2022
    • Targeting the Best Customer Segments for Revenue Growth (page 38)
    • 5 Ways Can Marketing Steer Your Bank Branches Into the Future (page 42)
    • Economic Trends Hasten Transition to Digitization (page 34)
    • Is Your Brand Hindering or Powering Your Growth? (page 58)
    • What to Expect in a Modern Credit Acquisition Solution (page 62)

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Volume 3, Issue 3INSIGHTS Magazine - Fall 2022
    • How Banks can Use Data to Grow Home Loans with Existing Customers
      (page 95)
    • How Open Banking Increases Data Value (page 13)
    • Uncovering Banking’s Growth Opportunities (page 27)
    • The Shift in Small Business Banking Relationships (page 17)
    • The New Community Bank Model (page 65)

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Summer 2022: The Digital Banking Battle – Banks vs. Fintechs

Volume 3, Issue 2

INSIGHTS Magazine - Summer 2022

  • The Shift in Small Business Banking
    Relationships (page 17)
  • Overlooked Open Banking Opportunities (page 3)
  • Onboarding: The Who, What, When
    and Why (page 22)
  • 4 Key Changes In Bank Marketing (page 13)
  • Turning Your Employees Into
    Entrepreneurs (page 41)
  • 5 Brand Strategy Rules to Accelerate Growth (page 29)

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Spring 2022: How These 10 Innovative
Leaders Prioritize Onboarding

Volume 3, Issue 1

INSIGHTS Magazine - Winter 2021

  • How innovative banks accelerate growth with onboarding (page 19)
  • 9 misunderstood fintech trends (page 43)
  • How to combat fintech and megabank marketing budgets (page 29)
  • Gen Z’s top priorities when choosing a bank (page 11)
  • Omnichannel account opening: Crucial for bank CX (page 35)
  • Why financial marketers must focus on customer loyalty (page 15)

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Winter 2021: Succeed by Doing
the Harder Things

Volume 2, Issue 4

INSIGHTS Magazine - Winter 2021

  • Find the Perfect Balance Between Risk and Reward (page 11)
  • Strategic Choices That Drive Growth (page 49)
  • How to Combat Fraud in a Post-Pandemic World (page 7)
  • Why Fintechs and Financial Institutions Need to Unite (page 3)
  • Maintain Your Place in The Payments Ecosystem (page 37)
  • The 4C’s for Branch Evaluation and Evolution (page 69)

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Fall 2021: The Great Accelerator

Volume 2, Issue 3

INSIGHTS Magazine - Fall 2021

  • Top 11 fintech disruptors of 2021 (page 26)
  • Digital banking: innovate or perish (page 15)
  • Fintech marketing strategies for banks (page 29)
  • Customer lifetime value: banking’s critical KPI (page 19)
  • COVID-19: The Great Accelerator (page 13)
  • Boosting profits with better data management (page 23)
  • 4 practices to fund loans faster (page 35)
  • Will big banks ditch overdraft fees for good? (page 31)

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Summer 2021: Straight Talk

Volume 2, Issue 2

INSIGHTS Magazine - Summer 2021

  • Fintech+bank hybrids are the future of banking (page 3)
  • The future of digital payments (page 7)
  • The rise of cryptocurrencies (page 33)
  • Profitability in banking threatened by defections (page 25)
  • Onboarding strategies for growth (page 15)
  • The SMB toolbox for bankers (page 45)
  • Straight talk: critical communications in mergers (page 21)

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Spring 2021: Boldness Wins

Volume 2, Issue 1

INSIGHTS Magazine - Spring 2021

  • Building stronger relationships with Millennials and Gen Z (page 9)
  • How to nail the small business banking and lending market in 2021 (page 18)
  • Using data-driven personalization as a digital banking differentiator (page 26)
  • Is challenger bank Chime the future of retail banking? (page 28)
  • What ‘Primary Financial Institution’ status means in the digital banking age (page 40)

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Volume 1, Issue 3

INSIGHTS Magazine - Winter 2020

  • Eliminating friction and removing CX road blocks (cover story)
  • How to think like a challenger bank (page 11)
  • Digital account opening — new rules for the new normal (page 7)
  • 7 essentials of digital transformation success (page 17)
  • The 2021 digital marketing landscape (page 9)
  • How COVID changed America’s financial habits forever (page 25)

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Fall 2020: The Future of Branches

Volume 1, Issue 2

INSIGHTS Magazine - Fall 2020

  • Critical lessons about branch strategy from the retail sector (cover story)
  • How the COVID pandemic is crushing fintechs (page 33)
  • Why Bank of America is so scary (page 37)
  • What Gen-Z loves and hates about banking (page 29)

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Spring 2020: Rethinking Delivery Models

Volume 1, Issue 1

INSIGHTS Magazine - Spring 2020

  • Meheriar Hasan, the CEO of Terafina, explains how banks must completely rethink their delivery model in a post-pandemic world (cover story).
  • What Banking Will Look Like After the Pandemic (page 10)
  • How COVID-19 is Transforming the Branch Experience (page 24)
  • How the Coronavirus is Smashing Americans’ Finances (page 16)

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