Segmentation
Gender Gap: Women Bear the Burden for Managing Money
More women than men feel they are solely responsible for making household financial decisions, but they aren't entirely comfortable in the role. Read more...
Social Media
3 Interesting New Social Media Tools You Should Know About
Facebook's rolls out two new features — "Carousel" and "Notify" — and advertising is now available on Instagram. Read more...
Snarketing
The Coming Increased Importance of Word-Of-Mouth
As banking products become more self-relevant, WOM will increase and become an even more important source of customer acquisition. Read more...
Websites
Is Your Website Built for the Blind? If Not, You Could Lose an Ugly Lawsuit
The rules governing website compliance for people with disabilities are changing. Here's what financial marketers need to do now. Read more...
More Front Page News
- Google Gunning for Banks’ Mortgage Business
- 10 Branch Banking Innovation Strategies for 2016
- Digital Channels Delight, While Branches Head For Obsolescence
- Optimizing the Branch Experience With Appointment Scheduling Tools
- Do Credit Unions Share a Social Obligation to Serve the Underserved?
- Build vs. Buy: Crossroads for Mobile Payment Apps
- Infographic: The Evolving Bank Branch
- Chase Pay: Mobile Wallet Game Changer? Or The Next Big Flop?
- Moving Beyond Traditional Bank Cross-Selling
Customer Experience
Digital Disruption Forces Financial Institutions to Rethink Priorities
Banking is shifting investment from compliance to technology and maintaining customer loyalty as fintech firms become more prevalent. Read more...
Marketing
Customer Centricity: Moving From Lip Service to Digital Sales
Retail financial institutions must develop a strategic link between digital channels and their ability to support customer experiences that result in sales. Read more...
Technology Strategies
Banking and Fintech: An Uncommon Partnership
Senior bankers and fintech executives provide perspectives on their competitive strengths and weaknesses and the future of banking. Read more...
Around The Web (Sponsored Content)
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Mobile Wallets: Battle for Top-of-Mind
This 57-page Digital Banking Report outlines the trends, predictions, players and opportunities in the mobile wallet market, including 32 charts and graphs.
Webinar: What Do Consumers Really Want from Digital Banking?
Real-life data from over one million digital banking customers reveals what consumers expect and how they react to different digital experiences offered by banks. Seats are limited — register now.
