Inside Huntington Bank’s Marketing and Innovation Strategy
The bank's uncommon alignment of marketing, digital and business units results in greater product innovation and more effective
Bank Culture
Articles about bank culture, including HR topics like leadership, mission statements, vision statements, core values, employees, recruitment, and training.
Bank DEI: From Empty Words to a Real Priority
Chief Diversity Officers are in demand. Are financial institutions prepared to institute the necessary changes to support their
Three Factors Can Make or Break Your Bank’s Strategic Plan
How banks and credit unions sort out sales culture, branching strategy, and budget controls will impact their future
The Value of Turning Bank Employees Into Entrepreneurs
Entrepreneurship is a mindset. A seasoned entrepreneur/investor shares how banks can nurture that creativity to drive
Chase Bank’s CEO Jamie Dimon: Brace for Competitive Carnage in Banking
Between banks, credit unions, big techs and fintechs, the banking space is overcrowded, where there will likely be more losers than
Is Hybrid Work-from-Home the New Normal in Banking?
A blend of remote and in-office may be the future of work in banking and essential to finding talent. Some embrace it, others
Using Technology to Break Down the Operation Silos in Banking
Workload automation can help eliminate internal data and product barriers, aiding digital transformation and easing the talent
Can Your Brand Become the Nike of Banking?
In a world of commodity banking brands, financial players can stand out from competitors by building an emotional connection with
How to Survive Banking’s Biggest Threat: Staffing
The most formidable challenge of digital transformation isn't technology, but having the right people with the right
Banks Must Automate Data Preparation to Unlock Business Value
Back office operations impact efficiency and innovation. Automating finance and accounting departments in particular brings big
Why Banking Providers Need to Have ‘The Talk’ With Customers About BNPL
Many banks are unsure about offering 'buy now, pay later', but one thing they should do now is educate consumers on using it
How Financial Marketers Can Make People Feel Better About Fees
New research shows that banks and credit unions don't have to get rid of overdraft, ATM or checking fees, just change how they're
Ease of Switching in Fintech Era Jeopardizes Loyalty to Banks
Primary institution satisfaction is strong, but new data shows switching activity is rising as people spread their banking business
The Tech-Forward Bank Day Arrived (Here’s What it Looks Like)
Small institutions now have an edge — if they update their business model. Five traits mark the successful bank and point the way
7 Traits Bankers Can Learn From Olympic Champions
Many of the skills that Olympic champions possess are the same skills that can help banks and credit unions be
5 Ways Banks & Credit Unions Must Mitigate Risks and Losses in 2022
Increased use of digital technology brings more cyberattacks, but some fast-growing threats are surprising, like overdraft
How to Overcome the 5 Most Common Obstacles to Growth in Banking
Typical consumer (and employee biases) often derail sales and hurt customer experience. Understanding them is the key to counteracting
Credit Unions Buying Banks at a Breakneck Pace: Here’s How It Works
In 2021, 13 credit unions acquired community banks. Don’t be surprised to see this number double in 2022, setting a
How One Fintech Is Building a Sustainable Empire
With over five million customers and a focus on sustainable finance, Aspiration's strategy couldn't be more different from its
SoFi Gets Approval to Become a Bank – Should Legacy Banks Care?
A charter is a plus for the fintech, but the impact for traditional institutions may depend on the status of their digital
Is Your Financial Institution Ready for These Tough Consumer Questions?
Banking prompts many questions, plus people read blogs titled 'Questions your bank doesn't want you to ask.' Preparation is
Will Biden’s Regulators Totally Redefine Bank Mergers in 2022?
A convergence of new leadership in federal banking agencies and significant changes to bank merger policies promise major