Business Banking

Articles about business banking services, and the strategies banks use to grow banking relationships with SMEs and business owners.

Storytelling in small-business marketing is a common strategy, but this Connecticut bank puts a twist on the approach in several ways.

Creation of personas for business banking customer types, like 'Ambitious Amy' and 'Seasoned Saul,' gave digital developers a better target.

There's a major growth opportunity for financial institutions that want to cement lifelong relationships with small and midsize businesses.

Citizens Bank, PNC and U.S. Bank all see fast-growing 'on-demand pay' appealing to gig workers, Millennials and hourly employees.

The nation's biggest bank is about to disrupt rent payments (and fintechs) on a big scale with a modern payment system for property owners.

Up and coming small businesses need more than standard bank products. Here's what real customers say, and how two institutions responded.

Integrating digital payments and small business services with banking is why the megabank is less 'scared' of big fintechs now.

There's a myriad of possible digital banking solutions, but a handful are crucial. Here are the ones needed to attract SMB customers in 2023.

The head of the bank-owned P2P payments app says QR code business payments are hot now, and responds to Zelle's high-profile fraud issues.

Less than a decade old, the small business neobank just rebranded and launched an innovative digital tool. The CEO explains their strategy.

Banks should team-up with fintechs if they hope to compete effectively for small business customers who demand seamless digital solutions.

There are branches, mobile branches, ATMs and digital banks. How about app-based home delivery of banking services? Yup. Check this out.

Banks already have data to capitalize on the SMB market, they just need to make use of it to be able to compete with data-savvy neobanks.

TD Bank doubles down on the small business banking market with a mix of digital tools, local relationship managers and business advice.

Most financial institutions shun the pot business, but others in states where marijuana is legal say low-cost deposits are worth the risks.

Small businesses are underserved when it comes to their digital banking needs. Find out how to give them what they need before they move on.

Partnering with — or acquiring — fintechs is a key part of how business banking is evolving, but tech must be paired with traditional skills.

The small and mid-size business market is underserved. Much like consumers, business customers expect personalized banking experiences.

The OakNorth neobank+fintech model confirms that banking and technology are increasingly inseparable. It may prove to be a template.

New social media monitoring apps plus the free Google Alerts tool provide bank marketers with valuable competitive intelligence.

Effective use of data is key to innovation, enabling banks to meet the digital expectations of small businesses and to partner with fintechs.

Banks must address gaps in digital capability to retain small business customers. Innovative features and ease of use are both essential.