Digital Banking

Articles about digital banking, online banking strategies and trends in digital banking, with insights on the digital banking tools banks need.

More fintechs than banks offer mobile apps for children. The apps create long-term loyalty and strengthen the brand to the whole

As banking executives prioritize digital investments, there is no better place to start than with a new account opening

Three out of five people want more than one financial institution to bank with, detracting from loyalty in a saturated

A deep analysis of 25 bank and credit union apps finds they're nearly identical, and that failure to differentiate is a missed

How to stop website and social media criminals — plus 7 steps to take to put scammers out of business when you catch

Banking apps with adaptable dashboards and the ability to fit consumers' needs on the fly are becoming digital financial fundamentals.

The future of identity is digital, and getting it right is crucial. But be wary of letting third parties piggyback on banks’ KYC

Most banks and credit unions don't have a stake in these interrelated realms now. Ignore them? Some people ignored a thing called the

Now that its merger integration is finally behind it, the big U.S. bank is upping its game. Exhibit A: 'Truist Assist,' its all-new

Should you create a new digital bank brand to attract new customers? The answer is, 'It depends.' Here’s some insight for figuring it

After hitting a homer with its 2019 mobile app redesign, the big bank dealt with 'What next?,' as newcomers like fintechs raced

Bank strategies are changing as consumers grow more comfortable with newer tech and with fintech providers of digital banking services.

New study also finds a quarter of Millennials already regard a tech/fintech company (e.g. Apple, Venmo) as their primary financial

Too many banks and credit unions are neglecting the digital experiences customers really want. Here’s what they’re

Q2 and Rocket Mortgage announce collaboration on a mortgage-as-a-service solution that integrates digital simplicity and human

Aiming for 5-star ratings and great reviews has become a mobile banking survival requirement as digital channels become more

Digital banking success — for both neobanks and traditional banks — hinges on factors that create differentiation, a new analysis

Mobile has risen to be the top channel for 'everyday banking.' In-app connections to humans could further increase the channel's

WeBank uses data, artificial intelligence, cloud technology and the blockchain to grow customers and revenues at an unequalled

Consumers want it all, but because no banking provider can match that expectation, here are the most important banking app features to

Personalization of mobile apps is increasingly expected as consumers grow accustomed to technology that adjusts to

With consumers using digital wallets at a much higher rate, it's critical for banks and other card issuers to remain 'top of