Zelle’s Growing Popularity with P2P Users Benefits Banks in Surprising Ways
As its parent Early Warning Services contemplates a bank-run digital wallet, Zelle boasts higher payments volume and side benefits for banks.
Payments Trends
The latest news about payments and digital payments trends, including mobile payments, contactless payments, real-time payments, and mobile wallets like Venmo and Zelle.
Is the Digital Wallet Plan from Big Banks Just About Butting Heads with PayPal?
The sketchy details released so far by the seven big U.S. banks behind Zelle have prompted mostly skepticism. But what's still unsaid?
Credit Cards Evolve Toward All-Purpose Financial Services Accounts
Personal loans & BNPL can increasingly be accessed via card accounts —one of several trends reshaping how consumers use this banking product.
Bill Pay: How to Revive Digital Banking’s Neglected Product
Online bill payments are rising. Banks and credit unions should make this service — which drives loyalty — central to customer interactions.
Digital Wallets Could Cost Banks Billions in Lost Payments Income
Banks must adapt as consumer payments habits change or face a big revenue hit. But how can they counter digital wallets from PayPal and Apple?
Holiday Credit Promos Focus on Offering Value, in Nod to Inflation Grinch
This gallery of holiday-themed promotions shows the tactics credit card issuers and BNPL firms are using to spur consumer spending.
What Instant Payments Will Look Like in the Age of FedNow
Instant payments will improve the customer experience, which is one good reason for banks to integrate this service, especially for B2B.
How Banks Can Help Customers Tame Credit Card Debt
Community banks and credit unions can unlock lending opportunities by helping customers get a grip on credit card debt.
‘Bank of Twitter’: Is Elon Musk Spitballing Or Could It Really Work?
Elon Musk is seriously considering putting Twitter into the payments business to make it profitable. Will the blue bird fly?
Banks Embrace ‘Earned Wage Access’ Pay Trend to Bolster Relationships
Citizens Bank, PNC and U.S. Bank all see fast-growing 'on-demand pay' appealing to gig workers, Millennials and hourly employees.
How Chase Plans to Revolutionize Rent Payments with a Digital Solution
The nation's biggest bank is about to disrupt rent payments (and fintechs) on a big scale with a modern payment system for property owners.
Behavior-Based App Helps Consumers Manage Rising Credit Card Debt
The app 'Debbie' is the Noom for credit cards. It uses behavioral psychology and habit-changing lessons to help consumers pay down card debt.
The Lines Between Credit Cards and BNPL Are Blurring
Increasingly it's getting harder to tell where debit and credit end and BNPL picks up, as the share of wallet fight escalates.
‘Pay By Bank’ Trend Is Next Front In Merchants vs. Banks Payments War
Merchants will turn the automated clearinghouse system against banks, payment experts say. With this 5-point plan, banks can counter the hit.
Durbin 2.0 Threat: Banks & Credit Unions Brace for Significant Impact
Banks relying on interchange fees to fund credit card rewards programs face difficult budgetary decisions if the Durbin bill passes.
5 Payment Trends to Watch in 2023
Big shifts in the payments space — crucial to banks — include a major P2P payment move by Amazon and a bigger role for debit cards.
FedNow and the Future of Instant Payments
Competition in real-time payments will intensify when the Federal Reserve launches its long-awaited entry. What it means for banks.
Chase’s Playbook to Beat PayPal and Square in Digital Payments
Integrating digital payments and small business services with banking is why the megabank is less 'scared' of big fintechs now.
How Banks Can Fight the Surge in Account Takeover Fraud
Knowing a banking customer’s financial habits helps in the tense battle against identity theft and account takeovers.
How Card Issuers Can Stay Top of Wallet Amid Fierce Competition
With a billion credit cards in use in the U.S., and BNPL gaining fast, primary card status is tougher to achieve (and more vital) than ever.
Overdraft Fees: Worth the Publicity Headaches and the Fines?
Black eyes and penalties out of Washington drive changes in overdraft pricing and policy, creating a revenue hole and leaving some hanging.
What the Data-Driven Bank of the Future Looks Like
Banks will make better use of data to enhance decision making, automate processes and personalize CX. Here's how they can get there.
