Articles about data analytics in banking, including data analytics tools, big data, how to leverage data to personalize the digital banking experience, and other advanced data analytics strategies to drive business decisions.
Personalization, cybersecurity and artificial intelligence are just a few use cases for quantum computing that Truist and IBM will research.
Unleashing the Power of Generative AI: Three Use Cases for Payments
Financial services companies have long used AI to enhance products and combat fraud, but large-language models are a game-changer. This generative AI primer is for payments execs.
Banking Leaders Must Master the Art of Storytelling with Data
Too many numbers can overwhelm people. Instead of spreadsheets, use data-driven stories to convey complex details in a more relatable way.
4 Steps to Dodge Trouble When Using Generative AI
Only a definitive plan can keep generative AI from producing misinformation, bias, privacy breaches and loss of control over end products.
Webinar: A Marketer’s Guide to AI and Banking
Learn how to utilize AI in your content strategy, and steps you can take to successfully incorporate AI into your overall marketing strategy.
How Generative AI Will Revolutionize Financial Services
IBM's John Duigenan shares how generative AI-driven innovations allow financial institutions to work smarter, deepen customer relationships and address competitive threats.
How Advanced Data Analytics Can Make Credit Decisions More Inclusive
How can banks and other lenders extend credit access to a larger share of the population safely and efficiently? Data and technology make it possible.
ChatGPT in Banking: Balancing Its Promise and Its Risks
Technology thought leader Brian Roemmele wants generative AI models to transform banking in positive ways and suggests ways to avoid pitfalls.
Webinar: Transforming CX in Financial Services with Generative AI
Discover a proven roadmap for harnessing the power of LLMs and Generative AI in your customer service organization.
Is ChatGPT Ready for Banking? Yes and No
Think twice before you set generative AI loose to handle customer service. What private customer information could it expose to the world?
Webinar: Banking’s New Mandate: Embracing Data as a Non-Negotiable Priority
In this on-demand webinar from Klarivis, discover how data isn't just an option—it's the cornerstone of success.
The Best Way to Implement GenAI (and Avoid Random Acts of Digital)
Generative AI has the potential to transform loan approvals, customer service and more. But successful implementation requires bankers to focus.
The Importance of Continuous AI Innovation in Banking
As artificial intelligence advances and reshapes banking, AI maturity becomes crucial for financial institutions to remain competitive.
The Strategic Advantage of AI Maturity in Banking
Artificial intelligence is reshaping banking, but few banks and credit unions have the AI maturity necessary to keep up. Evident's Alexandra Mousavizadeh breaks down the factors that determine an organization’s AI maturity.
Webinar: Building the Bank Data and Tech Toolkit
By taking steps to build more meaningful personal relationships, U.S. banks could boost revenue from primary customers up to 22%. Learn how.
Truist and IBM Explore What Quantum Computing Can Do for Banking
Personalization, cybersecurity and artificial intelligence are just a few use cases for quantum computing that Truist and IBM will research.
The Promise and Peril of ChatGPT in Banking (Part 2)
In the second part of an interview with Multiplex's Brian Roemmele, we discuss the potential of generative AI and ChatGPT in banking — and their impact on customer experience.
The Art of Pricing: Growing Loans and Deposits by Optimizing Rates
Banks and credit unions can win more business by using pricing models that take into account everything they know about customers.
Why AI Tech Projects Often Flop in Banking and What to Do
Is AI stalling in your organization? Here's how to avoid the major pitfalls of artificial intelligence projects, drawn from real-life experience.
How to Turn Your Website into a Personalization Treasure Trove
What if your institution knew which depositors were eight times more likely to open CDs? Here's how Visions Federal Credit Union uses data from website visits to personalize marketing and triple conversions.
The Promise and Peril of ChatGPT in Banking (Part 1)
Brian Roemmele of Multiplex explores the impact of generative AI on customer experience and engagement, as well as AI's ethical considerations and regulatory challenges, in order to understand the transformative power of AI in banking.
There’s a New Way to Fight the Fraud Butterfly Effect
A new, more destructive form of fraudulent activity has emerged: The Butterfly Effect. Here’s how banking data can provide protection for account holders, even when they unwittingly give crooks access to their account.
Notably Quotable: What Banking and Tech Leaders Think of Generative AI
Here’s what industry leaders are saying about the promise and peril of generative artificial intelligence.
