Bank customers prefer internet banking vs. any other method. Branches are preferred by those ages 55 and over, and ATM popularity is down.
Data Analytics in Banking
Articles about data analytics in banking, including data analytics tools, big data, how to leverage data to personalize the digital banking experience, and other advanced data analytics strategies to drive business decisions.
IBM research explores the immense yet balanced potential of generative AI across innovating customer value, optimizing operations, and managing risks.
Popular Articles within Data Analytics in Banking:
Bancography releases the 2010 edition of its Bancography Brand Value Index. Click to learn which credit unions are at the top.
Half of Gen-Y feels financial stressed out, 45% say their situation is bad and another 1 in 3 think things are worse.
Top data points on social media technologies in banking, customer savings goals and updates on consumer loan interest.
For a fourth consecutive year, customer loyalty and perceptions of brand image among retail banking customers continue to decline.
Top data points about customers switching banks, innovation as a top priority, overdraft program interest and much more.
It's no surprise then that few Americans say they believe banks. But the researchers at Harris decided to quantify the level of distrust.
Rewards checking accounts are the next best thing for the average banking customer. What should bankers know about these new accounts?
Big data points on Chase rebranding Washington Mutual branches, customer brand perceptions, checking accounts and more.
Big data points on household credit card debt, how many people are considered 'Active Savers' and how optimistic people are about banking.
Big data points about banking customer confidence, the state of consumer savings and the big scuffle between mega and community bank.
Big data points on financial marketing calls, mortgage applications, people's trust in their financial institution and more.
PSCU’s sixth annual Eye on Payments study reveals shifts in consumer payments preferences and behaviors.
Request a demo of this leading CMS for banks and credit unions wanting to deliver an exceptional digital customer experience and receive a gift card.
Digital experts found Google Trends can help track the spread of the flu across the country, but can it track the popularity of open banking?
In 1996, there were just 67,000 Class 36 trademarks on file with the USPTO. But in the last decade, that number has more than tripled.
2008 marked a rough year for banking, but for the credit unions in the industry, the year was a moment of growth.
How can you deliver a memorable experience when you don't offer anything different from your peers? Credit unions must learn to differentiate.