Google’s Data Uncovers Consumers’ Financial Concerns Despite Economic ‘Recovery’
Is the financial recession over? Apparently not, according to what banking consumers are searching for on Google.
Articles about data analytics in banking, including data analytics tools, big data, how to leverage data to personalize the digital banking experience, and other advanced data analytics strategies to drive business decisions.
The evolution of the chief marketer from overseeing ads placements to product innovation is a sign of a new era in executive thinking that's blending sales, product and finance.
Is the financial recession over? Apparently not, according to what banking consumers are searching for on Google.
One more bank fee may be all it takes to get people to switch. Just big talk, or will customers really walk?
A study comparing Facebook likes to asset size and customer and member base for 20 banks and 20 credit unions.
Bankers assume people switch over service, rates or fees, but those aren't the #1 reason. Banks should know why.
Bank customers prefer internet banking vs. any other method. Branches are preferred by those ages 55 and over, and ATM popularity is down.
Bancography releases the 2010 edition of its Bancography Brand Value Index. Click to learn which credit unions are at the top.
Half of Gen-Y feels financial stressed out, 45% say their situation is bad and another 1 in 3 think things are worse.
Top data points on social media technologies in banking, customer savings goals and updates on consumer loan interest.
For a fourth consecutive year, customer loyalty and perceptions of brand image among retail banking customers continue to decline.
Top data points about customers switching banks, innovation as a top priority, overdraft program interest and much more.
It's no surprise then that few Americans say they believe banks. But the researchers at Harris decided to quantify the level of distrust.
Rewards checking accounts are the next best thing for the average banking customer. What should bankers know about these new accounts?
PwC’s Industry Cloud for Banking helps deliver personalized products and services that today’s customers expect.
83% of FI leaders agree investing in AI is essential for 2024 but how you leverage AI is instrumental in success and meeting customer expectations.
Read More about Navigating the Role of AI in Financial Institutions
Big data points on Chase rebranding Washington Mutual branches, customer brand perceptions, checking accounts and more.
Big data points on household credit card debt, how many people are considered 'Active Savers' and how optimistic people are about banking.
Big data points about banking customer confidence, the state of consumer savings and the big scuffle between mega and community bank.
Big data points on financial marketing calls, mortgage applications, people's trust in their financial institution and more.
Digital experts found Google Trends can help track the spread of the flu across the country, but can it track the popularity of open banking?
In 1996, there were just 67,000 Class 36 trademarks on file with the USPTO. But in the last decade, that number has more than tripled.
2008 marked a rough year for banking, but for the credit unions in the industry, the year was a moment of growth.
How can you deliver a memorable experience when you don't offer anything different from your peers? Credit unions must learn to differentiate.