Articles about the future of mobile banking, mobile banking apps, and banking in mobile channels like iPhones, Android devices and tablets.
PayPal stands to gain in the short term. But a gold rush in identification services is the long-term play.
Apple’s Open NFC May Benefit Some Payment Providers, But ID Applications Are the Real End Game
PayPal stands to gain in the short term. But a gold rush in identification services is the long-term play.
What Banks Must Learn from Washington’s Attack on Zelle
Viewpoint: Fraud's impact on payments products goes beyond Zelle, says J.D. Power research. In fact, Congress and regulators may be off base.
Mobile Debit Card Payments Are Ramping. But the Economics for Issuers Are in Flux
Increasingly, debit 'card' transactions occur on mobile or in digital 'Card Not Present' venues. Will that put pressure on pricing?
CFPB Proposal Would Set Up Federal Exams for Nonbank Consumer Digital Payment Players
Game changer? Under a CFPB proposal techs like Apple that do digital payments could be examined in their own right, not as bank servicers.
Nine Best Practices As Banks’ Online and App Customer Experiences Converge
As more (and younger) consumers favor the way apps operate, online banking is emulating handhelds.
The World is Going Cashless. Get Over It.
Increasingly 'money' will be digital and currency will become the stuff of history, predicts futurist Brett King.
How Much Do Online Reviews Matter to Banking Decisions? A Whole Lot.
Almost 90% of banking consumers say they consult user-generated online reviews to make their banking decisions.
LendingClub’s Vision for the Future of Digital Banking
Scott Sanborn, CEO of LendingClub shares the changes that have been made since the acquisition of Radius Bank and his vision for growth of LendingClub using a marketplace banking strategy.
How American Express Keeps Gen Z and Millennials’ App Preferences in Focus
Younger generations want much more out of financial apps than the routine functions Mom and Dad typically use. But parents can't be left behind.
Major Banks’ Mobile Apps Evolve into ‘Payment Central’ for Consumers
Major brands like U.S. Bank, Bank of America and Chase amp up payments capabilities in mobile apps, raising the bar for all providers.
How Bank of America Unified Five Apps Into One Experience
Blending five BofA and Merrill apps into one with common functionalities was a step-by-step project that took years.
Consumers Have Embraced Digital Wallets. But They Also Want Them to Be Better
Consumers love the convenience, but new research finds nagging disappointment the wallet experience.
Two Screens, One Goal: Where Mobile and Online Banking Meet Local Growth
When it comes to serving local communities, is mobile banking the new king or does web-based banking still hold the crown?
TD Bank Deploys Apple’s Tap to Pay with iPhone to Grow Its SMB Lineup
TD joins early adopters like J.P. Morgan Payments, Square and Stripe in empowering merchants to use iPhones as payment terminals.
Are Biometrics and Tokens the Key to Seamless and Secure Banking?
Tokens and biometrics offer a more streamlined and user-friendly experience than traditional passwords, providing quick access to accounts and reducing friction during login.
What Banks Can Learn from Plaid Study of Fintech Apps
Cheat Sheet: Plaid's probe of consumer attitudes toward fintech apps provides insights for banks trying to up their own mobile games.
Trends 2024: Banks Must Ramp Up Protections as Mobile Fraud Grows
An explosion of malicious software targeting mobile applications and their users will be security priority No. 1 in 2024.
Why the CFPB Proposal for Big Techs May Affect the Entire Industry
More questions than answers as the Consumer Financial Protection Bureau proposes conducting exams of the likes of Apple Pay and Google Pay.
Stop Fretting About Musk’s ‘Superapp:’ Just Make Your Own App Better
Elon Musk has reignited banking fears about 'superapps.' But remain calm: Superapps are hard, and U.S. consumers may not want one.
Cheat Sheet: Understanding the CFPB’s Brief Against Apple and Google in Contactless Payments
The CFPB's latest report on big tech and contactless payments targets the Apple/Google duopoly. Here's everything you need to know.
Offer ‘Test Drives’ of Mobile Banking Apps for a Marketing Advantage
To get an edge in attracting digital users, more banks, credit unions and fintechs are letting potential customers try out their mobile banking apps.
‘Real-Time Payments’ Expert Pivots to ‘Chuck,’ a P2P Platform for Community Banks
'Payment Jedi' Peter Davey hopes to take Alloy Labs consortium members where no community bank has gone before. His mission? Launch Chuck.
