Affirm Goes Big: How It Intends to Go Beyond BNPL to Own Payments
Powered by cards and savings, Affirm founder Max Levchin is driving his company to become a major payments brand, challenging traditional consumer credit.
How to Close the Gap Between Consumer Needs and Your Marketing Strategies
Banks and their customers are both navigating turbulent times. Empathetic marketing can help them thrive together.
Why Offering BNPL Makes Sense for Banks and Credit Unions
Buy now, pay later can be a complement to credit card programs rather than a competitor. It can enhance the customer experience and appeal to younger generations.
Why Banking Needs to Embrace Radical Change in Turbulent Times
An industry challenged on all sides by new technologies, new competitors and circling regulators cannot afford to play defense.
After the OpenAI Drama, Should Banks Hit the Pause Button on Generative AI?
How will the debate between AI "boomers" and "doomers" play out in banking?
Size Does Not Always Define Digital Maturity in Banking
New analysis shows digital prowess stems not from asset size alone. There must be a culture that accepts change and client-obsessed mindsets.
Will Federal Guidance Have ‘Chilling Effect’ on Banking-as-a-Service?
Federal regulators don’t love BaaS. They can't ban it, but their emerging guidance may make it harder to close deals.
Top 2024 Trends in Fintech & Payments: A2A, Digital Currencies, Digital Identities
Juniper Research identifies the top ten global trends that will drive the banking industry in 2024 and beyond their latest report.
2024 Marketing Roadmap: More Customer Focus, More Streamlining & Fresh Takes on Life’s Milestones
Common wisdom says economic uncertainty means smaller marketing budgets. But Comperemedia says the bold should double down for growth.
How to Use AI to Remove Financial Friction for Persons with Disabilities
Many banks' digital offerings remain challenging or inaccessible to the disabled. How AI can help fix that.
Power to the People: How to Get Banks, and Regulators, to Embrace AI for Investment
Why leadership from the big banks is needed to drive regulatory clarity on the use of AI in investing products and services.
Why Abusing Brokered Deposits Risks Disruption
With brokered deposits now at record levels, here's how they are becoming an existential threat to banks and credit unions.
Banks May Be Ready for Digital Innovation: Many on the Staff Aren’t
The rapid proliferation of digital products and services is exposing skill gaps among frontline employees that banks need to address if the technology is to deliver on its promise.
Future Normal: A Futurist’s Roadmap for The Coming Decade
Rohit Bhargava explains how coming shifts in consumer behavior, work, identity, leadership, and more will impact banking.
How OpenAI’s Turmoil Could Impact Banking’s Use of Generative AI
Updated: What does OpenAI's disruptive week mean for responsible and beneficial AI adoption in the financial services industry?
The Growth Opportunity Where Artificial Intelligence and Embedded Finance Meet
A $350 billion opportunity awaits banks and merchants that can figure out how to let AI power seamless embedded finance.
Revolut Refines U.S. Product Mix as It Nears 1 Million-Customer Milestone
How the neobank is redesigning its product portfolio to match Americans' financial habits, to accelerate growth.
The Future of Fintech: 2024 Forecast, Trends & Risks
They're back: Silicon Valley Bank issues its first fintech outlook since its historic collapse – and works hard to see the bright side.
How 5 Differentiated Bank Brands Work to Stand Out from the Crowd
Ally, USAA, Varo, and other winning brands share a common strategy: Vision backed by creativity and execution.
Neobank Winners and Laggards Point to Long-Term Fintech Strategic Shift
One-hit wonders will not survive among the neobanks, but those who adapt and find profitability may lead the industry.
Inside Elon Musk’s Stealth Move to Build X into a Pay-By-Bank Powerhouse
Don't take banking-wannabe Elon Musk's moves at face value, warns a noted payments consultant. A simple pilot overseas isn't what it seems.
How to Downsize Branches Without Losing Prime Locations
Many financial institutions want to retain the physical presence of a branch, but no longer need all the square-footage of their current space. This leasing strategy let BMO solve both challenges.
‘Pay-By-Bank’ Trend Builds Momentum into 2024
U.S. 'pay-by-bank' lags the rest of the world, but experts see major growth next year. Banks must find ways to turn pay-by-bank into a win.