Facebook’s Libra Digital Currency May be DOA
Major setbacks may (or may not) doom the ambitious and significant plan, but the underlying drivers for digital currency innovation remain. Read More
Financial Marketers Caught Chasing Bad Ideas and Bogus Trends
Two Forrester reports suggest many brands have it all wrong when it comes to everything from privacy to big data to AI-driven decision making. Read More
The Best Global Banking Innovations in 2019
The world's most innovative banks leveraged digital technologies and advanced analytics to generate improved CX and stronger brands. Read More
The Future of Retail Banking Through a Digital Challenger’s Eyes
Founder of digital-only bank Starling explains how a traditional banks and credit unions can be reborn by embracing a market approach. Read More
Which Channels Financial Marketers Need to Budget for in 2020
Digital marketing channels that can be measured for efficacy and efficiency stand the best chance of surviving the annual budget gantlet. Read More
AI Finally Makes Micro Segmentation a Reality for Financial Marketers
Machine learning enables banks and credit unions to shift from life-stage segmentation to messaging that targets small clusters of consumers. Read More
4 Out of 5 People Who Use Digital Banks Would Switch to Amazon
Most consumers still save with traditional financial institutions, but that preference lessens with higher balances and online experience. Read More
How Upscale Millennials’ Money Views Impact Their Banking Habits
New data reveal how this high-income segment views financial services and wealth. Here's what banks and credit unions must do to respond. Read More
Digitizing Banking is All About Engagement and CX, Not ‘Tech’
A myopic focus on innovation to drive efficiency, reduce costs, and show that you are 'going digital' is a flawed approach that will alienate consumers. Read More
Gaps Grow Between Small Businesses and Financial Institutions
14% of small firms plan to leave their bank or credit union and 36% are considering switching as traditional players fail to stay current. Read More
Top 100 Banks Using Social Media for the Third Quarter of 2019
The top 100 banks using Facebook, Twitter and YouTube ranked by their overall social media community through the third quarter of 2019. Read More
Top 100 Credit Unions Using Social Media for the Third Quarter of 2019
The top 100 credit unions using Facebook, Twitter and YouTube ranked by their overall social media community through the third quarter of 2019. Read More