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Article Image: Traditional Institutions Gaining Share at Digital Lenders’ Expense

Traditional Institutions Gaining Share at Digital Lenders’ Expense

During the pandemic, banks and credit unions greatly surpassed fintechs in both lending volume and satisfaction among small businesses.

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Article Image: ‘Buy Now, Pay Later’ Programs: Threats and Opportunities in Banking

‘Buy Now, Pay Later’ Programs: Threats and Opportunities in Banking

This fast-growing market presents significant challenges to traditional financial institutions hoping to serve younger consumers.

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Article Image: Mobile Banking Apps Failing in Key Areas of CX

Mobile Banking Apps Failing in Key Areas of CX

Traditional institutions must remember they are competing with every mobile app's look and feel, not just fintechs, neobanks and other banks.

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Article Image: Financial Institutions Don’t Give People What They Need (But They Could)

Financial Institutions Don’t Give People What They Need (But They Could)

Huge financial uncertainty among Americans could be relieved if banks and credit unions offer proactive and automated guidance and tools.

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Article Image: Marketing Helps PenFed Rack Up Major Growth Under Open Charter

Marketing Helps PenFed Rack Up Major Growth Under Open Charter

Promoting harder when other financial institutions go silent and making data-backed investments in new channels stokes continuing expansion.

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Western Union | Global Payments

Featured Webinars

Mar 03
The 5 Things Customers Hate About Financial Services Communications
Mar 10
Personalizing Banking Experiences with the Data Cloud
Mar 17
How Smaller Banks Can Regain Customer Growth vs. the Megabanks
Mar 24
How to Innovate Quickly and Win Indefinitely
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Digital Transformation: Overcoming Obstacles in 2021
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Image for Brand Leadership in 2021: Value, Purpose, Culture & Growth

Brand Leadership in 2021: Value, Purpose, Culture & Growth

The world is in transformation. Driven by consumers young and old fearing they could fall behind, they crave simple solutions and guidance they can trust.

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Image for Choosing a Marketing Automation Platform for Your Financial Institution

Choosing a Marketing Automation Platform for Your Financial Institution

The right marketing platform can deepen relationships, improve loyalty, and increase share of wallet. But, selecting the best software for your FI isn’t always straightforward.

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Image for Want Insight on Bankers’ Priorities for 2021?

Want Insight on Bankers’ Priorities for 2021?

Discover how to drive your digital transformation with this year’s top banking trends and strategies. Download the 2021 Banking Priorities Executive Report.

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Article Image: New Tool Helps Banking Providers Capitalize on Charitable Giving

New Tool Helps Banking Providers Capitalize on Charitable Giving

Cloud-based platform lets banks and credit unions simplify the donation process for mass affluent consumers, solidifying relationships. Read Article

Article Image: People Think Their Bank Should Be Calling Them More Often

People Think Their Bank Should Be Calling Them More Often

People want a phone call from their banking provider if something happens. But, when they don't recognize the number, why would they pick up? Read Article

Article Image: How Community Banks Can Attract Generation Z With Financial Lessons

How Community Banks Can Attract Generation Z With Financial Lessons

If financial institutions keep marketing to Gen Z like they did Millennials and Gen X, they'll keep coming up short. Read Article

Article Image: Financial Marketers Dubious Exaggerations Are Undermining Loyalty

Financial Marketers Dubious Exaggerations Are Undermining Loyalty

Banks and credit unions can't continue their casual relationship with the truth in describing what they actually deliver to consumers. Read Article

Article Image: How COVID has Accelerated the Future of SME Lending

How COVID has Accelerated the Future of SME Lending

Technology has moved from limiting factor to enabler in small and midsize business lending for banks and credit unions that embrace it. Read Article

Article Image: Online and Mobile Banking Adoption Soars, Setting New Benchmarks for 2021

Online and Mobile Banking Adoption Soars, Setting New Benchmarks for 2021

Use of digital banking tools skyrocketed during the pandemic. Is your financial institution keeping up, and how much room for growth is left? Read Article

Article Image: CX vs. Customer Advocacy: Which Pays Bigger Dividends for Banks?

CX vs. Customer Advocacy: Which Pays Bigger Dividends for Banks?

Research shows that banks should do what's right for consumers, not just what's best for their own bottom line. But will they? Read Article

Article Image: Is A ‘Hub & Spoke’ Retail Branch Network The Right Strategy?

Is A ‘Hub & Spoke’ Retail Branch Network The Right Strategy?

Branching advocates favor this blueprint as an affordable way to aggressively move a banking brand into a new market. Can it really work? Read Article

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Image for How to Power Personalized Banking Experiences with the Data Cloud

How to Power Personalized Banking Experiences with the Data Cloud

In this webinar, learn how Snowflake’s Data Cloud can help truly remove internal silos and enrich customer data to create unique customer DNAs by enabling access, governance, and action.

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Image for 2021 Banking: How Banks and Credit Unions Can Excel

2021 Banking: How Banks and Credit Unions Can Excel

Innovation is more important than ever. Read what financial institutions say their top priorities are, how consumer demands are shifting, and three recommendations for 2021 success.

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Image for How to Innovate Quickly and Win Indefinitely

How to Innovate Quickly and Win Indefinitely

Explore how banks can quickly build next-generation digital banking products, services and experiences NOW and be future-ready for the next wave of change.

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Lack of Digital Maturity Threatens Survival of Banks Worldwide

The growing gap in digital capabilities between community institutions and big banks could spell doom for many if they don't quickly adjust. Read Article

Why Bankers Won’t Ditch Branches, Despite Digital’s Explosive Growth

New data, earnings presentations and interviews with bank and credit union leaders and other experts pinpoint key in-person banking trends. Read Article

The Secret Financial Lives of Consumers Banks Don’t Know About

Consumers are increasingly turning to fintechs and other "shadow banking" alternatives for checking, savings, credit cards, and investments. Read Article

Biden’s Banking Watchdogs Could Create Real Headaches for the Industry

As the new administration's regulatory team shapes up, financial marketers and retail bankers face rule changes and heightened scrutiny. Read Article

3 Ways to Use Data to Build an Impactful Financial Wellness Strategy

Technology enables banks and credit unions to offer consumers proactive, personalized insights to help them deal with financial stress. Read Article

Is ‘Clubhouse’ The Next Social Media Platform for Financial Marketers?

This new social channel is blazing hot, and its viral trajectory means Clubhouse is worth serious consideration. Read Article

PayPal Wants To Become The Banking World’s Next ‘Super App’

PayPal and Venmo have grown significantly since the pandemic, making them a viable threat to traditional banking organizations. Read Article

Banking Technology 2021: What’s Hot and What’s Not

Artificial intelligence and APIs are critical, but some tech is still years from implementation in the banking sector (if ever). Read Article

5 Things You Must Do to Become a True Digital Banking Competitor

Functionality is the foundation, but it won't differentiate your institution. Four other user experience elements are required. Read Article

The Necessity for Transformation in Customer Data Management

In the App Age consumers have no patience for manual lookups and delays when they ask questions. Financial institutions must catch up. Read Article

Origence | Be bold.
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Image for Digital Experiences Based on the Customer, Not the Technology, Succeed

Digital Experiences Based on the Customer, Not the Technology, Succeed

Today's customers are more savvy than ever when it comes to banking. But many financial institutions can't deliver what's expected.

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