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Article Image: What the Surge in Fintech Launches Signals for Banking’s Future

What the Surge in Fintech Launches Signals for Banking’s Future

When even Chase fears the impact of fintechs, it tells you things have changed. No institution can ignore the trend or fail to respond.

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Article Image: Will Walmart Become Another ‘Friendly Neighborhood Banker’?

Will Walmart Become Another ‘Friendly Neighborhood Banker’?

Banking has been in the mega-retailer's sights for decades, but branches of its new fintech partnership in stores may not be in the cards.

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Article Image: 2020 Financial Trends Will Redefine 2021 Bank Marketing Strategies

2020 Financial Trends Will Redefine 2021 Bank Marketing Strategies

Success will require a solutions focus in messaging and product features along with finding ways to restore the human element in banking.

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Article Image: Lack of Personalization Puts Banks at Odds with Consumer Expectations

Lack of Personalization Puts Banks at Odds with Consumer Expectations

Personalization of the customer experience in banking is a necessity as consumers want solutions geared to their individual needs.

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Article Image: Walmart’s Fintech Deal Threatens a Much Deeper Banking Incursion

Walmart’s Fintech Deal Threatens a Much Deeper Banking Incursion

Partnership with fintech backer Ribbit could bring major new financial services to masses in local communities that trust mega retailer.

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CSI | Digital Payment Trends in Banking

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Digital Transformation: Overcoming Obstacles in 2021
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Improving the User Experience in Banking
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Image for Don’t Fear The FinTech. Use Their Playbook and Run Your Own Race.

Don’t Fear The FinTech. Use Their Playbook and Run Your Own Race.

Extractable has helped over 40 of the largest credit unions and community banks dominate today’s digital landscape.

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Image for The Rise of Intelligent CRM in Banking

The Rise of Intelligent CRM in Banking

Download this executive-level study examining the critical role of intelligent CRM tools when building digital relationships.

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Image for Open Banking Explained: The What, Why, and How

Open Banking Explained: The What, Why, and How

Mastercard's $825m acquisition of Finicity confirms the importance of open banking. But what exactly is open banking, and why is it so important?

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Article Image: How Financial Institutions Can Win By Creatively Using Existing Tech

How Financial Institutions Can Win By Creatively Using Existing Tech

As unpredictable times call for agility and innovation, many banks and credit unions are learning to work with the tech that they have. Read Article

Article Image: 7 Trends That Will Help Financial Marketers Deal With Uncertainty

7 Trends That Will Help Financial Marketers Deal With Uncertainty

Understanding key shifts in consumer expectations and behaviors can assist financial institutions to grab opportunities and avoid missteps. Read Article

Article Image: The Rise of Digital-First Banking and Where It Will Lead

The Rise of Digital-First Banking and Where It Will Lead

As it evolves into mobile-first financial technology, digital-first banking is swiftly changing the world consumer's relationship with money. Read Article

Article Image: Bad Habits That Stifle UX Innovation at Banks & Credit Unions

Bad Habits That Stifle UX Innovation at Banks & Credit Unions

Hiring creative user experience pros won't help if they don't have the right support and culture. Three actions can help turn things around. Read Article

Article Image: COVID Customer Service May Drive 1 in 4 Customers Out the Door

COVID Customer Service May Drive 1 in 4 Customers Out the Door

Long waits for call center responses (and unhelpful answers) are leaving a lasting bad impression that financial institutions need to fix. Read Article

Article Image: Real-time CX Measurement Helps Financial Institutions Shift on the Fly

Real-time CX Measurement Helps Financial Institutions Shift on the Fly

Keeping banking consumers happy and serviced increasingly demands the ability to shift staff and resources in the moment. Read Article

Article Image: How U.S. Institutions Can Play the Open Banking Game and Win

How U.S. Institutions Can Play the Open Banking Game and Win

API-powered 'banking-as-a-service' arrangements with fintechs won't disrupt existing banking strategies, but extend them – improving CX. Read Article

Article Image: Balancing Fraud Prevention and Customer Experience During Onboarding

Balancing Fraud Prevention and Customer Experience During Onboarding

The right digital tools can help banks and credit unions mitigate risks of fraud while also improving customer experience. Read Article

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Make Digital Engagement a Priority

Customers Bank onboarded 100+ new commercial accounts, completed more than 1,200 business loans and more. Find out how they did it.

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The Rise of Intelligent CRM in Banking

Download this executive-level study examining the critical role of intelligent CRM tools when building digital relationships.

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5 Steps to Smarter Marketing

Watch this 60 second video to learn how your financial institution can take a more strategic approach to produce stronger results.

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Image for Can Financial Institutions Act Like Amazon?

Can Financial Institutions Act Like Amazon?

Banks and credit unions might have even more data than Amazon. The question is, how can they harness its power to deliver hyper-personalized experiences?

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Top 100 Banks Using Social Media for the Fourth Quarter of 2020

The top 100 banks using Facebook, Twitter, YouTube and Instagram ranked by Likes, Views and Followers for the fourth quarter of 2020. Read Article

Top 100 Credit Unions Using Social Media for the Fourth Quarter of 2020

The top 100 credit unions using Facebook, Twitter, YouTube and Instagram ranked by Likes, Views and Followers for the fourth quarter of 2020. Read Article

Top 100 Banks on Facebook for the Fourth Quarter of 2020

The top 100 banks on Facebook ranked by their total number of 'Likes' through the fourth quarter of 2020. Read Article

Top 100 Credit Unions on Facebook for the Fourth Quarter of 2020

The top 100 credit unions on Facebook ranked by their total number of 'Likes' through the fourth quarter of 2020. Read Article

Top 100 Banks On Twitter for the Fourth Quarter of 2020

The top 100 banks on Twitter ranked by the total number of their Followers through the fourth quarter of 2020. Read Article

Top 100 Credit Unions On Twitter for the Fourth Quarter of 2020

The top 100 credit unions on Twitter ranked by the total number of their Followers through the fourth quarter of 2020. Read Article

Top 100 Banks on YouTube for the Fourth Quarter of 2020

The top 100 banks on YouTube ranked by the total number of all-time video views they generated through the fourth quarter of 2020. Read Article

Top 100 Credit Unions on YouTube for the Fourth Quarter of 2020

The top 100 credit unions on YouTube ranked by the total number of all-time video views they generated through the fourth quarter of 2020. Read Article

Top 100 Banks on Instagram for the Fourth Quarter of 2020

The top 100 banks on Instagram ranked by their total number of followers through the fourth quarter of 2020. Read Article

Top 100 Credit Unions on Instagram for the Fourth Quarter of 2020

The top 100 credit unions on Instagram ranked by their total number of followers through the fourth quarter of 2020. Read Article

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Image for How Checking Can Generate 68% More Loan Volume

How Checking Can Generate 68% More Loan Volume

Come learn why 2021 is shaping up to be community financial institutions’ time to rebound, and why your CEO should lead the charge. Register now.

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