Banks and Credit Unions Must Take Digital IDs Seriously Now

Rising use of mobile and online channels for everything makes it critical financial institutions take the lead on digital identity technology.

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Google Jolts Banking by Adding 6 More Partners for Digital Accounts

BBVA and BMO Harris join Citi and five other institutions in alliance that is long on potential digital glitz but which leaves many questions.

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Banking Industry Has Critical Role In Saving Small Businesses

Many small businesses that are suffering as a result of COVID-19 need a partnership with their financial institution in order to survive.

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Varo Disrupts Status Quo as First Fintech with National Banking Charter

The upstart challenger bank becomes the first to get OCC approval. Banking experts and Varo's CEO explain the potential impact.

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Key Tech Trends that Will Help Financial Institutions Differentiate

Mid-size banks and credit unions must shed the legacy technology that holds them back and adopt data-led platforms and automated processes. Read Article

4 Ways Banking Institutions Can Ace Content Marketing

Content marketing provides financial institutions with an effective middle ground between traditional media coverage and paid promotion. Read Article

6 Ways Financial Institutions Can Keep Their Marketing Mojo

Bank and credit union marketers can become so focused on COVID challenges that they may end up flat-footed when pent-up demand returns. Read Article

Data Critical for Retail Bankers as Digitization Increases

Consumers demand increasing agility and personalization out of mobile and other offerings. Data analytics can help financial institutions deliver. Read Article

Amazon Pushing Deeper into Banking in the Post-Pandemic World

Savvy ecommerce giant ramps up banking-as-a-service and partnership programs to boost sales. For a handful of banks it's a prime opportunity. Read Article

CaixaBank Introduces Lifestyle Platform Targeted To Millennials

imagin from CaixaBank is a lifestyle platform that supports a community of Millennial customers where engagement extends beyond banking services. Read Article

Banks Must Adopt APIs for Business Lending or the Fintechs Will Win

The PPP crush spotlighted banks' lack of digital progress, giving fintech lenders an opening. It's not too late to regain the edge. Read Article

Expert Tips for Email Marketing During the COVID Crisis

'Boring email' has become an essential digital tool for banks and credit unions, but only if used correctly. Several pros share key insights. Read Article

What Big Techs Like Apple Can Teach Banks About Brand Loyalty

The pandemic emphasizes the need for financial institutions to build better bridges to consumers by doing more to improve their lives. Read Article

Financial Marketers Must Align Purpose, Mission & Values Now

Bank and credit union customers and employees have a strong preference for institutions exhibiting integrity, creating true differentiation. Read Article

Digital Mindset Gets Your Bank Current — Digital Tech Puts It Ahead

The new normal demands a digital-first approach for banks and credit unions looking to grow amid uncertainty. Has your culture caught up? Read Article

Data and AI Must Play Bigger Role in Financial Marketers’ Growth Strategies

Research from the Digital Banking Report finds that financial institutions aren't using data and analytics effectively for marketing. Read Article

Open Banking Gets a Big Jump Start from COVID

In some ways the U.S. has passed Europe. Here's why all banks and credit unions must have a strategy for a trend that's reshaping banking. Read Article

Consumer Frustration With Banking Apps and Mobile CX Lingers

Mobile banking leaves much room for improvement. Consumers hoping for the 'Netflix of banking' are often disappointed. Here's how to ace it. Read Article

Will COVID-19’s Impact on Banking Be Worse Than the Great Recession?

Early financial support averted a depression, but conditions will deteriorate, impacting bank and credit union profits. How to prepare now. Read Article

5 Critical Economic Trends for Financial Marketers

The escalating impact of the coronavirus pandemic, plus other economic trends, will challenge bank and credit union marketers for years. Read Article

Digital Optimization is Banking’s Next Big Battle in Fintech War

So your financial institution has undergone a digital transformation — now what? You must drive innovation through digital optimization. Read Article

U.S. Challenger Banks Turn Up the Heat on Incumbents

SoFi's bid to become a national bank may signal a new phase of fintech expansion. But experts say Square's ILC charter will have more impact. Read Article