5 Martech Tools & Trends for Financial Institutions in 2021
From AI to 'no-code' app innovation to ways to deal with data proliferation, marketing technology is a 'when' and 'how,' not an 'if.'
Rethinking Branch Networks Without Killing Sales or Jeopardizing Growth
'Branch traditionalists' may have gotten more digital channel mojo during the pandemic, but many would happily return to the 'old normal.'
COVID Lessons Community Financial Institutions Must Apply in 2021
How banks and credit unions responded to the pandemic can help them solve thorny technology, data, leadership and culture challenges.
COVID Has Given Traditional Banks the Upper Hand: Are They Blowing It?
Trust provides an edge over challenger banks, but things could shift quickly post pandemic, making it critical to have a clear digital plan.
How Financial Institutions Can Keep Momentum Going in Digital Channels
Five regional banking execs assess ongoing COVID impacts and priorities for financial marketing and digital banking for the year ahead.
Insights from 9 Global Banking and Fintech Innovation Leaders
Jim Marous distills the innovation wisdom of 9 experts interviewed on the Banking Transformed podcast. Read Article
How Financial Marketers Can Help People Who Don’t Protect Their Data
Digital tools help consumers blunt the impact of cybercrime, yet most are not used. Financial institutions can, and must, alter that dynamic. Read Article
Google Throws Digital Advertising Curveball at Financial Marketers
New targeting restrictions to address potential bias prompt banks, credit unions and their agencies to consider digital ad alternatives. Read Article
How COVIDnomics Is Disrupting the Consumer Lending Outlook
Consumer delinquencies are steady, but some worry that aid programs may mask problems. Small businesses, however, have significant issues. Read Article
6 Points To Consider Before Adding E-Signatures to Your Lending Process
Digital signature technology has been helping banks and credit unions serve people through COVID-19 but are not risk-free. Read Article
Crisis as a Catalyst for Leadership, Digital Transformation & Cultural Growth
The pandemic helped financial institutions redefine leadership roles, corporate purpose, strategic priorities and business models. Read Article
4 Pandemic Tech Trends That Will Permanently Alter Banking
Why banks and credit unions can (and must) begin using AI tools to improve CX and transparency and to make innovation a core competency. Read Article
How the #$%& Do You Build Your 2021 Strategic Plan During COVID-19?
6 critical points — including a key issues checklist — to make your financial institution's planning productive and relevant during big change. Read Article
The Three Biggest Digital Marketing Mistakes of 2020
While it can deliver a powerhouse punch to your bottom line, actual results from digital marketing hinge on how well you use it. Read Article
Three Steps Banks & Credit Unions Can Take to Max Digital Engagement
Personalized insights driven by deep customer understanding are what will make banks and credit unions stand out in the 'next normal.' Read Article
How Data Will Help You Retain Deposits in the Post-COVID World
As the recession redraws the consumer landscape most financial institutions can apply better analytics to information they already possess. Read Article
Top 100 Banks Using Social Media for the Third Quarter of 2020
The top 100 banks using Facebook, Twitter, YouTube and Instagram ranked by Likes, Views and Followers for the third quarter of 2020. Read Article
Top 100 Credit Unions Using Social Media for the Third Quarter of 2020
The top 100 credit unions using Facebook, Twitter, YouTube and Instagram ranked by Likes, Views and Followers for the third quarter of 2020. Read Article
Top 100 Banks on Facebook for the Third Quarter of 2020
The top 100 banks on Facebook ranked by their total number of 'Likes' through the third quarter of 2020. Read Article
Top 100 Credit Unions on Facebook for the Third Quarter of 2020
The top 100 credit unions on Facebook ranked by their total number of 'Likes' through the third quarter of 2020. Read Article
Top 100 Banks On Twitter for the Third Quarter of 2020
The top 100 banks on Twitter ranked by the total number of their Followers through the third quarter of 2020. Read Article
Top 100 Credit Unions On Twitter for the Third Quarter of 2020
The top 100 credit unions on Twitter ranked by the total number of their Followers through the third quarter of 2020. Read Article
Top 100 Banks on YouTube for the Third Quarter of 2020
The top 100 banks on YouTube ranked by the total number of all-time video views they generated through the third quarter of 2020. Read Article