Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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Podcasts

Acorns and the Saving Habit Banks Can Build
A bank or credit union can make regular saving as easy to start and keep going as Acorns does. Acorns says its customers have invested more than $7.3 billion from spare change alone.

Brett King on Bank 5.0 and the Rise of AI Agents
Brett King, author of Bank 5.0, returns to Banking Transformed to explain why he believes the banking system of the future will be built for AI agents before it is built for people.

Banking Websites Must Be Built for AI Search
58% of customers who use gen AI have already used it to research banking products, yet many banking product pages are still written like old branch brochures.

What Are Stablecoin’s Threats to Banking?
Dr. Lamont Black explains how stablecoins could cost banks and credit unions interchange, data and deposits.

Is Your Bank Ready for Stablecoins and AI Agents?
A Coinbase-commissioned study by The Block Research found that 7 of the 10 largest U.S. banks have tested stablecoins or tokenized deposits for settlement, and the other 3 have signaled plans to follow.

Inside U.S. Bank’s Innovation Culture
U.S. Bank gets customer improvements from idea to launch by tying the work to business priorities, bringing risk in early and setting success measures before work starts, and banks and credit unions of any size can copy the method.

Why Easy Banking May Beat Delighting Customers
Financial institutions should make it easy to do business with them their first priority. One community bank got account opening to 2 minutes and 13 seconds and increased conversion rates to almost 70%.

Money 20/20: A Firehose Dose of Where Banking Is Heading
Money 20/20 showed banks and credit unions what to prepare for: AI agents that move money, new payment rails and rules that are still being written.

Why KeyBank Says No to Good Ideas
Victor Alexander explains how a $185 billion bank takes on giants and fintechs by funding fewer priorities and finishing them.

