Banking Transformed Podcast with Jim Marous
As the top banking podcast, the Banking Transformed podcast, hosted by Jim Marous, examines major leadership and cultural challenges in the banking industry and the impact of digital disruption on banking’s future. Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
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How AI, CX, and Trust Must Coexist
Banking is no longer competing with the branch down the street.
How Banking Leaders Can Avoid Becoming Obsolete
Nearly half of the skills banking leaders rely on today will be obsolete within five years. That should scare you.
High-Tech, Low-Touch Failure: How Banks Can Fix the Experience Gap
If your institution is trying to modernize and improve CX, this discussion shows what it takes to deliver better value today.
Why BofA Is Betting on Branches
Featuring: Will Smayda, Head of Financial Centers at Bank of America What if the biggest myth in banking is that customers don’t need branches anymore? Because every time Bank of America opens a new financial center, digital sales in that market jump by 50 percent. Physical presence isn’t competing with digital — it’s accelerating it. […]
Core Modernization, AI, and the Future of Banking
Modernizing no longer requires years of planning. Progressive methods are giving banks safer, lower-risk options to move forward.
The Banking Growth Opportunity Banks Keep Missing
Serving the underserved in the financial industry is no longer optional. It is the strategy gap holding this industry back.
Why Today’s Banking System is Failing Consumers
High-end credit card rewards aren’t funded by magic. They’re subsidized by the customers paying exorbitant late fees.
AI Is Breaking Banking’s Scale Advantage
58% of banking leaders believe generative and agentic AI will be the single most transformative force in the industry.
Banks Are Wasting 50% of Their Marketing Budget
Learn how real-time data, household insights, and neighborhood-level trends are changing the way banks compete.
