Mobile Banking

Articles about the future of mobile banking, mobile banking apps, and banking in mobile channels like iPhones, Android devices and tablets.

Latest Spotlight Article:

Major Banks' Mobile Apps Evolve into 'Payment Central' for Consumers

Major brands like U.S. Bank, Bank of America and Chase amp up payments capabilities in mobile apps, raising the bar for all providers.

Popular Articles within Mobile Banking:

Green Dot Plans Big Push for Direct-to-Consumer GO2bank

How Bank of America Unified Five Apps Into One Experience

Two Screens, One Goal: Where Mobile and Online Banking Meet Local Growth

Why the CFPB Proposal for Big Techs May Affect the Entire Industry

Offer ‘Test Drives’ of Mobile Banking Apps for a Marketing Advantage

What Banks Can Learn from Plaid Study of Fintech Apps

What Small Businesses Want from Mobile Banking Apps (But Don’t Get)

Stop Fretting About Musk’s ‘Superapp:’ Just Make Your Own App Better

‘Real-Time Payments’ Expert Pivots to ‘Chuck,’ a P2P Platform for Community Banks

Major Banks’ Mobile Apps Evolve into ‘Payment Central’ for Consumers

Are Biometrics and Tokens the Key to Seamless and Secure Banking?

Podcasts

Reimagining Customer Engagement with Intelligent Texts

How to Create an Inclusive Digital Experience

How to Build the Best Mobile Banking App

BankMobile: From Fintech Bank to Techfin Platform

View All Banking Podcasts

Webinars

Webinar: Winning Locally: 5 Marketing Strategies in Banking

SMS Marketing 101 Course for Banks and Credit Unions

Two Banking Providers Share Their Mobile Video Banking Story

Banks Must Monetize Mobile and Seize the Opportunity

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Mobile Tools, High Fees Quash Demand For Overdraft Protection

A combination of mobile banking and high fees and conspired to lower consumer demand for overdraft protection services.

The Mobile Moment: What It Takes To Win The Digital Wallet Race

Mobile wallets will revolutionize payments. But what do banking consumers know and what are they afraid of?

Tap. Snap. Send.

Credit unions will be the first financial institutions in Canada to let consumers make remote mobile deposits with their smartphones.

Banks Roll Out Customer Service App With Live Mobile Chat

Two UK banks have launched ‘Mobile Chat,’ a service that offers real-time customer service to business banking app users.

Consumers Finding Their Groove With Mobile Bill Payment Technologies

Consumer have appetites for new bill pay tech, but there is a forecasted decrease in traditional pay-by-mail activity in the coming year.

Study Reveals Americans Are Bill Payment Omnivores

Americans now use multiple channels to pay their various bills. A myriad of data on payment habits is one click away.

Mobile Banking Now Vital To Customer Acquisition

Mobile banking used to be a value-added service that differentiated one bank from another. Now mobile banking drives consumer demand.

Moven: From Mobile Banking to Mobile Money

Moven is the latest in a spate of unusual banking alternatives looking to shake up the industry, including Simple, GoBank and Bluebird.

Consumers Expect More From Mobile Banking Apps Than They Get

Mobile bank apps fall short of consumer expectations, with nearly half admitting they've thought about deleting their banking app.

Will The Power of Mobile Make Bank Branches Disappear?

Digital channels tend to build loyalty and provide the opportunity to reduce costs through transaction migration.

Banks Not Meeting Mobile Banking Customer Expectations

Consumers think mobile interactions with their bank should be predictive and in real time. Unfortunately, banks have been slow to respond.

9 Ways Marketing Can Help Acquire New Mobile Banking Customers

Are you using all of the channels possible to migrate transactions and inquiries to your customer's mobile devices?

Will You Be Ready When Mobile Wallets Turn Banking Upside Down?

Mobile wallets and digital transactions signal the dawn of a new era in banking. What will marketing look like in a mobile-dominate world?

From Passbook to Mobile: The Evolution Of The Bank Account

Some say that nothing replaces face-to-face relationships. That may have been true in the past, that's not going to be the case tomorrow.

Are There A Billion Mobile Bankers In Banking?

Someone recently forecast that, by 2017, there will be one billion mobile banking consumers across the globe. Having forecast mobile banking consumers myself (just US, not globally), I’m interested in these projections as a sanity check against my own numbers. Here’s my quick and dirty analysis to see if the 1 billion number is reasonable. […]