iPhone, iPad Video Banking Could Spell The End For Bank Branches
ASB is pioneering two-way video for mobile and tablet devices. If customers can video chat with service reps over the internet, who needs branches anymore?
Articles about the future of mobile banking, mobile banking apps, and banking in mobile channels like iPhones, Android devices and tablets.
Major brands like U.S. Bank, Bank of America and Chase amp up payments capabilities in mobile apps, raising the bar for all providers.
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ASB is pioneering two-way video for mobile and tablet devices. If customers can video chat with service reps over the internet, who needs branches anymore?
ING Direct's latest mobile banking tool helps consumers turn small everyday purchases into big savings goals.
McGraw-Hill just joined the ranks of the 4% of U.S. credit unions with a dedicated mobile banking iPad app.
USAA will be among the first banks in the world to start toying with speech recognition software on mobile devices.
In the updated version of this New Zealand bank's mobile app, customers can now make P2P payments directly to their Facebook friends.
BofA unveils a suite of new mobile banking features including remote deposit, P2P payments, and an app for managing account alerts.
RBS and NatWest customers can use the mobile banking app to request a 6-digit PIN they can enter at ATM to receive cash — no card needed.
Mobile banking is no longer just a point of differentiation among banks and credit unions. It is fast becoming a basic consumer expectation.
A nifty little app tells customers how many people are queued up at their favorite branch and what the longest wait times are.
Customers can press a button on their iPhones to get support from an "online relationship manager", human service for mobile bankers, 24/7.
A banking study shows that customer “satisfaction” doesn’t translate to loyalty. 65% of consumers are satisfied, but only 51% won't switch.
Americans are ready to abandon cash and checks, as physical payment tools are viewed as frustrating and inconvenient. Is your bank ready?
Vericast’s 2024 Financial TrendWatch explores seven of today’s most critical financial services trends to provide a complete view of the current loyalty landscape.
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A study by Fiserv reveals Gen-Y is more active in brick-and-mortar channels. Meanwhile, checks continue their march toward extinction.
When marketing mobile services, you must address people's fears by stressing security features. Security concerns are the #1 hot button.
Two research studies on mobile banking tell financial marketers they need to pay more attention to this critical channel.
Barclays has launched the PayTag, a sticker that can be placed on any mobile phone to equip it with instant NFC compatibility.
U.S. Bank is letting employees pilot test a snazzy new branch/ATM locator for iPhones that merges digital with reality.
A new research report from Javelin shows tablet adoption in the retail banking industry growing to 40% by 2016.
Mobile devices are increasingly becoming consumers' favorite and primary banking tools, and not just for Gen-Y.
Consumers can make payments via email, phone and Facebook with Commonwealth Bank's revolutionary new mobile app dubbed "Kaching."
Banks' relationships with UK customers struggle, with Gen-Y being the hardest to please. But, two-thirds use online banking at least weekly.
Increasingly wired and impatient consumers want account alerts faster than banks are actually sending them.
PwC’s Industry Cloud for Banking helps deliver personalized products and services that today’s customers expect.
Build a modern credit card strategy that balances profitability and risk, adopts the latest technology and delivers the customization that cardholders demand.
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