BofA unveils a suite of new mobile banking features including remote deposit, P2P payments, and an app for managing account alerts.
Articles about the future of mobile banking, mobile banking apps, and banking in mobile channels like iPhones, Android devices and tablets.
To get an edge in attracting digital users, more banks, credit unions and fintechs are letting potential customers try out their mobile banking apps.
Popular Articles within Mobile Banking:
RBS and NatWest customers can use the mobile banking app to request a 6-digit PIN they can enter at ATM to receive cash — no card needed.
Mobile banking is no longer just a point of differentiation among banks and credit unions. It is fast becoming a basic consumer expectation.
A nifty little app tells customers how many people are queued up at their favorite branch and what the longest wait times are.
Customers can press a button on their iPhones to get support from an "online relationship manager", human service for mobile bankers, 24/7.
A banking study shows that customer “satisfaction” doesn’t translate to loyalty. 65% of consumers are satisfied, but only 51% won't switch.
Americans are ready to abandon cash and checks, as physical payment tools are viewed as frustrating and inconvenient. Is your bank ready?
A study by Fiserv reveals Gen-Y is more active in brick-and-mortar channels. Meanwhile, checks continue their march toward extinction.
When marketing mobile services, you must address people's fears by stressing security features. Security concerns are the #1 hot button.
Two research studies on mobile banking tell financial marketers they need to pay more attention to this critical channel.
Barclays has launched the PayTag, a sticker that can be placed on any mobile phone to equip it with instant NFC compatibility.
U.S. Bank is letting employees pilot test a snazzy new branch/ATM locator for iPhones that merges digital with reality.
Explore the transformative role of AI in the financial sector, uncovering insights on security, efficiency, and innovation for a future-proof financial landscape.
Explore the three keys to improving your digital experience and accelerating customer and business adoption: tokenization, digital onboarding, and a unified customer experience.
A new research report from Javelin shows tablet adoption in the retail banking industry growing to 40% by 2016.
Mobile devices are increasingly becoming consumers' favorite and primary banking tools, and not just for Gen-Y.
Consumers can make payments via email, phone and Facebook with Commonwealth Bank's revolutionary new mobile app dubbed "Kaching."
Banks' relationships with UK customers struggle, with Gen-Y being the hardest to please. But, two-thirds use online banking at least weekly.
Increasingly wired and impatient consumers want account alerts faster than banks are actually sending them.
Find out what a study of 15,000 North Americans revealed about banking habits: mobile banking, branch strategies, ATM lessons and more.
A Comscore report confirms some intuitive concepts, it also begs some tough questions about issues like customer service and interest rates.
If there are more than 300,000 ATMs in the U.S., why is it that you can never seem to find one when you need it? Addison Avenue FCU thinks it has the answer with its free iPhone ATM locator. Using augmented reality technology, the credit union’s application lets iPhone users can their phones in any […]
The iPad has yet to come to Spain, but Banc Sabadell is ringing in its own iPad mobile banking app for its customers.
Mobile banking is on the rise and, to make sure customers have the mobile banking tools they need, TD is jumping on the bandwagon.
This webinar from CI&T will discuss a framework your bank can follow to identify, measure, and maximize the value of the most critical metrics of CX and digital experience management.
Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.