The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
J.P. Morgan Payments, Cross River Bank and PayPal rely on 'MACH' architecture to keep the innovation coming via composable banking.
Rationale For New Banking Technologies Must Move Beyond Cost Savings
New tech must go beyond cost savings solutions, achieving scale and driving value through increased revenues and customer satisfaction.
Most Financial Institutions Over-Engineer Their AI Solutions
The banking industry’s mad scramble to implement advanced AI tools is stifling the development of simpler solutions that consumers actually want.
Is The Banking Industry Experiencing Its Own ‘Kodak Moment’?
The intense pressure facing banking providers today is similar to the forces that killed dominant players in other industries when they failed to innovate fast enough.
How Open Banking Can Save Banking From Threat of Tech Giants
Future banking ecosystems will require the use of open API data and advanced analytics to provide an expanded array of financial solutions.
How Financial Marketers Can Use Video to Tell Their Brand Story
Banks must tell a story. Using video is one of the most effective storytelling mediums available to financial marketers.
Banks Play Catch Up With Technology As They Concede The Battle for Payments
Banking is increasing investments in digital tech, data security and AI to meet increasing expectations and new government regulations.
The State of Video Banking: Trends, Stats & Facts
Four out of five financial institutions either offer video banking or plan to with online video catching up with in-branch video banking.
AI and The Banking Industry’s $1 Trillion Opportunity
If AI lives up to its potential — and consumers become more comfortable with it — banks could add over $1 trillion to balance sheets.
Chatbots in Banking Can Play the Role of ‘Financial Concierge’
Chatbots provide banking the ability to use data, analytics and machine learning to deliver personalized advice and solutions.
The Key to Any Successful Fintech Marriage is Communication
Traditional banks must build trust and develop strong communication with fintech partners to keep everyone on the same strategic page.
7 Myths of API Development and Deployment in Banking
Open banking APIs are the foundation of future digital banking development, with several myths needing to be exposed.
WeChat Gives Glimpse Into The Future of Banking
WeChat provides a vision of what the future banking ecosystem could be, integrating messaging, payments and ecommerce in one app.
How to Avoid a Disaster When Switching Your Core Banking Platform
User experience should be the ultimate consideration when choosing a new back-office system to replace a legacy core banking platform.
Banking Providers Must Look Beyond Traditional Credit Scores
More data, new analytics technologies are making it easier to evaluate the credit worthiness of consumers previously "credit invisible."
Meet 11 of the Most Interesting Chatbots in Banking
The use of chatbots in the banking industry is exploding, with a variety of ways to apply the technology and improve the digital experience.
12-Step Digital Lending Action Plan
Creating the easiest and fastest digital consumer loan application is not enough. Consumers want their funds in less than 5 minutes.
Android Tellers in Branches: Cool or Creepy?
Could your next teller be a robot? Maybe. Digital humans like 'Sophia' and 'Cora' are fast learners, with brains powered by AI.
Banking Needs More Chefs and Fewer Cooks
As automation replaces thousands of back-office jobs, there is need for higher-level skilled positions that can differentiate organizations.
Open Banking: Opportunity or Dead on Arrival?
The benefits of open banking to expand the banking ecosystem will only be realized if communication to consumers illustrates these values.
Trends, Priorities and Investments In Banking for The Year Ahead
Banks says the biggest strategic focus for the year ahead will be customer profitability. Branch transformation is number two on their list.
People Expect Everything On Demand, But Banks Are Slow To Respond
With a culture of impatience, Millennials and other digital consumers expect banking to be seamless and easy to use, 24/7/365.
Digital to the Core: Chatbots, AI, Open Banking and APIs
Digital banking is now table stakes for all consumers, not just what tech-savvy Millennials crave. Banks must meet everyone's expectations.
