Banking’s 38mm and 42mm ‘Branch of the Future’
Could the Apple Watch or other wearable technologies be the branch of the future for an expanding universe of digital consumers?
Banking Technology
The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
Latest Spotlight Article:
How OpenAI's Turmoil Could Impact Banking's Use of Generative AI
Updated: What does OpenAI's disruptive week mean for responsible and beneficial AI adoption in the financial services industry?
Popular Articles within Banking Technology:
Financial Marketers Unprepared for Online Shoppers and Mobile Bankers
70% of consumers now shop for checking accounts online, but financial institutions' product and marketing strategies don't reflect this new reality.
It’s Time To Accelerate e-Bill Adoption
Of all digital banking services, e-billing provides one of the most promising opportunities for billers and financial institutions.
Love of Mobile Payments Grows at Blistering Pace
Consumers are embracing mobile payments about as quickly as they've adopted any financial innovation in the last 100 years.
Passwords Are Dead: Biometrics And The Future of Banking Security
Biometrics has the potential to replace conventional passwords to finally give banking the secret weapon it needs to fight fraud.
Simple Mistakes Cost Banks Business Relationships
This global study reveals banks’ errors and poor service are pushing businesses around the world to seek alternative options.
Consumers Love Their ATMs But Hate Those Fees
ATM fees cost consumers a lot — up to 6% in transaction fees. Clearly, it pays for bank switchers to find institutions with convenient ATMs.
Building a Better Delivery Model in Banking
Optimizing the value of physical and digital banking channels requires top-down management support and a channel agnostic perspective.
Voice of Customer is Driving Transformation in Banking
The banking industry is moving from a cost containment to revenue enhancement model, with a focus on an improved customer experience.
Smartphones Changing The Way Millennials Bank
Financial institutions must take advantage of the functionality of the smartphone to provide the mobile banking features Millennials crave.
Aussie Bank’s Awesome ‘Lost Wallet’ Online Scavenger Hunt
An Australian megabank's contest lets participants search a massive virtual photo of Syndey to find hidden wallets worth $200 each.
Who Wants Free ATMs? Your Grandma!
Millennials use ATMs more than older consumers, so they should be most interested in fee-free ATMs, right? Actually, that's not the case.
Wearables Not A Top Banking Priority
Despite hype around wearable banking, most global fintech leaders recommend a 'wait and see' approach to investment in wearable technology.
Mobile vs. Online Banking: It’s Not Either/Or, Consumers Want Both
With all the attention heaped on mobile banking these days, it’s easy to dismiss the importance of the web-based online banking experience.
Google, Apple, Facebook and Amazon Should Terrify Banking
Banks and credit unions should be more worried about the loss of payments insight than whether tech giants become banks.
Bank’s Automatic Thanking Machine (ATM) Strikes Viral Gold
An epic video of an ATM surprising customers with amassed over 6 million views in under a week. Get your tissues ready. You will cry.
LoopPay, Visa, Wearables And The Changing Mobile Payments Landscape
Could Visa's investment in LoopPay mark a shift in the payments landscape with new technology being embedded in mobile and wearable devices?
Banks, Branches and Interactive Tech: The ‘Why’ vs. The ‘Wow’
Implementing interactive technology in your branches requires careful strategy and execution. Here are some key points to consider.
Banks Killing Credit Unions in Tech Tug of War for Gen Y Consumers
Research reveals why Gen Y consumers are less likely to select credit unions as their financial services provider.
Digital Bankers Aren’t All Mobile — They Want Easy Access to Cash Too
Consumers’ shopping patterns reveal that those who “must have” mobile banking are also more likely to require access to surcharge-free ATMs.
Does Augmented Reality Have A Place In Bank Branches?
There's a lot of buzz about augmented reality wearables like Google Glass, but can this virtual tech be leveraged inside branch locations?
Game of Thrones: Fintech Power Struggles in the Age of Digital Disruption
Changes in financial technology investments signal a major shift in power. Banks and credit unions must be prepared.