The Smartphone Is The New Bank
Mobile payment research provides insights into consumer needs that can drive adoption, satisfaction and long-term profitable relationships.
Banking Technology
The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
Are Banks an Endangered Species?
Three out of five consumers in the U.S. believe banks will become obsolete in their lifetime. Here's why.
Will Robots Replace Tellers In Bank Branches?
Banks around the world are rolling out robots in branches. Are these electronic greeters undermining the personal touch branch users crave?
Leveraging Mobile Banking Apps For Two-Way Customer Communication
Technological advancements now enable voice calls, video chats, instant messaging and screen sharing at the touch of a button — all from with your mobile banking app.
The Biometric Future of Banking
Passwords are a problem. That's why banks and credit unions must pursue biometric alternatives for authenticating mobile banking users.
5 Ways to Build Better Mobile Banking Solutions
To successfully champion digital transformation in the banking industry, leadership teams need to carefully weigh their mobile options.
New Mobile Payments Tool Makes Transactions as Easy as Texting
This pioneering new feature enables users to make secure payments from any mobile app that uses a smartphone's keyboard, and do so in about five seconds.
Banking’s One-to-One Future is Finally Possible
Becoming a cognitive bank build around advance data analytics is the best way to achieve the promise of one-to-one customer relationships.
Why You Should Worry About The Tech Vacuum In Your Board Room
Financial institutions need to increase the level of technology expertise at the board level to respond to new digital challenges.
3 Mistakes Fintech Startups Make On The Road to Failure
Fintech startups are founded on new, exciting ideas, but they often succumb to the same, avoidable problems. Here's why many of them die.
The Battle Lines for the Consumer Have Been Drawn
The battle for the consumer is intensifying, with new players disrupting status quo and introducing new ways to deliver financial services.
Consumers Threaten Revolt If Banks Don’t Meet Their New Demands
People expect more from banking providers than ever before. Yesterday's perks are today's table stakes. Banks and credit unions must ante up or face the consequences.
Fintech: Banking Disruptor or Distractor?
Traditional institutions must improve the customer experience and leverage new tech instead and avoid distractions from quasi "disruptors."
Are You Ready For The Voice Revolution in Financial Services?
Improvement in technology and the increasing acceptance of voice as a digital tool is opening doors for new banking applications.
New Customer Onboarding Requires Integrated Approach
Here are steps to building an onboarding solution that is digital, integrated and focused on a stronger customer experience.
Core Banking Systems: The Industry’s Achilles Heel
In the Digital Age, retail financial institutions can't compete with ancient legacy banking systems held together by bandaids and duct tape.
Using Digital Lending Solutions to Fuel Growth
Advancements in digital lending technology are now available for banking organizations of all sizes.
Will Voice Recognition Kill Online Banking?
Voice recognition capabilities could soon replace tactile interactions, improving the consumer experience in banking.
The Power of Location-Based Offers
Banks and credit unions can use consumer insight to develop relevant, location-based offers that increase engagement, sales and loyalty.
Mobile Consumers are Obsessed Multi-Taskers
Consumers are increasingly using smartphones for managing finances, making payments, monitoring health and controlling home environments.
Banking and Fintech: An Uncommon Partnership
Senior bankers and fintech executives provide perspectives on their competitive strengths and weaknesses and the future of banking.
Internet of Things: Opportunity for Financial Services?
Industry leaders discuss the potential benefits of Internet of Things (IoT) technology for the banking industry in the future.
