7 Myths of API Development and Deployment in Banking
Open banking APIs are the foundation of future digital banking development, with several myths needing to be exposed.
Banking Technology
The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
WeChat Gives Glimpse Into The Future of Banking
WeChat provides a vision of what the future banking ecosystem could be, integrating messaging, payments and ecommerce in one app.
How to Avoid a Disaster When Switching Your Core Banking Platform
User experience should be the ultimate consideration when choosing a new back-office system to replace a legacy core banking platform.
Banking Providers Must Look Beyond Traditional Credit Scores
More data, new analytics technologies are making it easier to evaluate the credit worthiness of consumers previously "credit invisible."
Meet 11 of the Most Interesting Chatbots in Banking
The use of chatbots in the banking industry is exploding, with a variety of ways to apply the technology and improve the digital experience.
12-Step Digital Lending Action Plan
Creating the easiest and fastest digital consumer loan application is not enough. Consumers want their funds in less than 5 minutes.
Android Tellers in Branches: Cool or Creepy?
Could your next teller be a robot? Maybe. Digital humans like 'Sophia' and 'Cora' are fast learners, with brains powered by AI.
Banking Needs More Chefs and Fewer Cooks
As automation replaces thousands of back-office jobs, there is need for higher-level skilled positions that can differentiate organizations.
Open Banking: Opportunity or Dead on Arrival?
The benefits of open banking to expand the banking ecosystem will only be realized if communication to consumers illustrates these values.
Trends, Priorities and Investments In Banking for The Year Ahead
Banks says the biggest strategic focus for the year ahead will be customer profitability. Branch transformation is number two on their list.
People Expect Everything On Demand, But Banks Are Slow To Respond
With a culture of impatience, Millennials and other digital consumers expect banking to be seamless and easy to use, 24/7/365.
Digital to the Core: Chatbots, AI, Open Banking and APIs
Digital banking is now table stakes for all consumers, not just what tech-savvy Millennials crave. Banks must meet everyone's expectations.
Thrive or Survive? Tech Strategies Will Determine Banks’ Future
Despite stronger financial performances, the banking industry needs to invest in innovation-led technologies to position for the future.
10 Big Financial Technology Trends for 2018
2018 promises to be when banking sees the culmination of some key technologies from blockchain and AI to the Cloud.
The Future of Voice: What Financial Marketers Need to Know
Banking providers need to understand how voice-enabled technologies impact all aspects of the customer experience — from sales to service.
The Next Big Mobile Banking Breakthrough: Two-Way Interactive Video
With mobile video banking, people can chat face-to-face with their bank or credit union, eliminating branches altogether.
Increasing Challenges Could Destroy Bank Profitability
The challenges of new technology, aged core systems, new competition and consumer expectations are putting bank profitability at risk.
Moving From Transactions to Engagement in a Digital World
Improved consumer engagement and open banking models are required to serve consumers accustomed to platform offerings.
Why Cardless ATMs Are The Next Big Thing
Cardless ATMs are about to go mainstream, and when they do, they will have a big impact on the banking industry.
Future of Payments Will Catch Many Financial Institutions Flat Footed
A global report on payment trends reveals that there is no singular, clear path to success in the new payments ecosystem.
How to Win Banking Relationships With Mass Market Consumers
Here's how community banks and credit unions can improve the bottom line when serving fee-driven consumers who are heavy branch users.
How Digital Banking Can Protect Against The Big Tech Invasion
As tech giants offer financial services, banking must use customer insights and advanced technology to differentiate digital offerings.
