How American Express Digital Labs Creates Payments Innovations
Lesson One: Don't be an ivory tower of digital banking tech. Lesson Two: Don't be afraid to partner with a leader instead of butting heads.
The latest news about payments and digital payments trends, including mobile payments, contactless payments, real-time payments, and mobile wallets like Venmo and Zelle.
Experts forecast what it could mean to banks when the nation's largest retailer offers instant payment options to customers via pay by bank.
Lesson One: Don't be an ivory tower of digital banking tech. Lesson Two: Don't be afraid to partner with a leader instead of butting heads.
Square's pickup of Afterpay may accelerate consolidation in the BNPL market, providing a great opportunity for traditional institutions.
The payments market was disrupted by the Covid pandemic in some major ways from AI to blockchain to fintech partnerships to digital currencies. Here's how American Express navigated it from its AmEx Digital Labs executive vice president Luke Gebb.
Despite the obsolete name, this is a core product that remains essential for consumers — but the reasons why are changing.
Many consumers actually feel they need this politically incorrect option to manage their finances — or adjust for their lack of discipline.
From BNPL to super apps to real-time trends, payments will send bankers to their pain relievers of choice. But there's also opportunity.
The megabank rolled out a key enhancement to its loyalty program and launched a slick new card — both aimed at high net worth consumers.
Some view soaring BNPL as an existential threat to credit cards and traditional bank loans. Others argue there are strong opportunities.
What credit card out there works for underserved Gen Z'ers? Not many traditional providers have one. Luckily, there's the X1 Card, says its co-founder Siddharth Batra.
Faster and cheaper payments designed for ecommerce depend on open banking partnerships between fintechs and financial institutions.
A bank that's 100+ years old doesn't have to be 'out of date.' As part of a sweeping tech upgrade, FNB brings retail savvy to banking.
The BNPL giant rolled out a "pay now" option and a charge card, raising big questions about what the future holds for traditional payments.
As your financial institution prepares for the impending Great Wealth Transfer, ensuring that your digital strategy appeals to younger generations is essential.
Read More about Key Digital Imperatives for Gen Z and Millennials
Discover everything your brand needs to know before you throw your hat in the arena.
Read More about Thinking of sponsoring a team or sports venue?
Big enough to completely disrupt the payments space, Amazon is flexing its muscles by shunning one of the world's two credit card giants.
If there is a single small business challenger bank for traditional banks and credit unions to keep an eye on, it's Square. Here, we hear from CEO Lewis Goodwin on his plans and the challenges facing North American fintechs.
Even as people use digital payment apps more often, they still love a slick-looking card that gets noticed when they pull it out.
The mobile wallet war is one challenge. The shift to P2P and rapid growth of buy now, pay later are two more that directly impact revenue.
When quick-service restaurants build their own mobile apps to avoid food delivery apps' fees, errors enable fraud or trigger false declines.
The data aggregator launched an accounts-based payments ecosystem with the potential to sharply impact both bank revenues and card networks.
A complex mix of revenues and expenses is not always understood by financial institutions, which can turn card programs into profit drains.
Financial marketers ramp up campaigns to capture holiday spend in a season that is all about cash rewards. But BNPL looms large.
As financial institutions pile on the BNPL bandwagon, Fitch Ratings issues warnings about the potential consequences of this trendy product.
Covid has not only been a great accelerator of digital payments, but also fraud. Financial institutions must balance risk with CX.
This market study unveils comprehensive insights into current financial institution and account holder perceptions, as well as the greatest areas for potential that can be acted upon right now!
Read More about AI in Banking: New Market Study Unveils Top Use Cases
To achieve your growth goals in the year ahead, you'll need to find big ideas and unleash new innovations. But you should start building your budget here first.
Read More about One Thing Every Financial Marketer Must Put in Their Budget Right Now