What the Data-Driven Bank of the Future Looks Like
Banks will make better use of data to enhance decision making, automate processes and personalize CX. Here's how they can get there.
The latest news about payments and digital payments trends, including mobile payments, contactless payments, real-time payments, and mobile wallets like Venmo and Zelle.
Early Warning's Paze is heading for some favorite websites. But there are no plans to bring it into physical stores — for now.
Banks will make better use of data to enhance decision making, automate processes and personalize CX. Here's how they can get there.
Explore strategies for identifying, engaging and winning with consumers by adopting a risk to response mindset across campaign types.
Consumers and businesses are inching closer to a cashless world. Closer, but not all the way, and that presents some challenges for banks.
Fintech firms like Klarna, Affirm and PayPal face a brand-new regulatory regime for buy now, pay later plans as bureau clamps down.
The head of the bank-owned P2P payments app says QR code business payments are hot now, and responds to Zelle's high-profile fraud issues.
FedNow is coming closer to completion, and it'll allow financial institutions of all sizes to provide safe and effective payment solutions to customers. Here's what it'll look like says FedNow business executive at the Federal Reserve Financial Services Nick Stanescu.
Credit card reward points, historically limited to specific purchases, are becoming a type of currency, a trend that could boost card usage.
Customers demand intuitive, easy payment options. Banks and credit unions can meet the expectation by getting on board with digital wallets.
Wringing inflation out of the system is already hurting many consumers as rates rise. More pain is coming for them and for banks and fintechs.
The Durbin Amendment is blamed for the near elimination of debit card rewards. A new Durbin bill could do the same for credit card rewards.
As inflationary realities, worries about recession, and potential regulation for fintech BNPL firms increase, Citizens Pay keeps growing.
Higher interest rates and alternative lending options, especially BNPL, prompt financially strained consumers to spend less on plastic.
In a landscape where digital banking has become a commodity, FIs must strategically evaluate potential partners to ensure they can navigate the challenges posed by legacy digital banking solutions.
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YouGov surveyed thousands of Americans to understand which banks are attracting new customers and whose clientele are the most satisfied. Download the report.
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Merchants' desire to improve customer experience could produce winners and losers among banking payments providers.
With multiplying payment options, financial institutions have a massive opportunity to become trusted advisers to consumers and businesses.
Sweeping payment-trends study confirms preeminence of mobile money everywhere retail purchases are made. Real-time payments are also surging.
Financial institutions can develop a lucrative payment stream by giving customers reasons to process subscription payments with them.
Small businesses are underserved when it comes to their digital banking needs. Find out how to give them what they need before they move on.
Apple Pay has enjoyed exclusive access to iPhone payments, enabling it to charge banks and credit unions whose customers upload their cards.
Cashback is a fan favorite of credit card rewards programs, but should a rotating cashback calendar be part of your card marketing lineup?
Buy now, pay later was a wave that never crested, until now. Market saturation, regulation and a possible recession are dragging it down.
Embedded payments, like embedded finance, is inevitable in the modern banking industry. However, three-fourths of banks and credit union globally still aren't prepared for the trends, says Zeta's Bhavin Turakhia.
Chase, U.S. Bancorp, BofA and others haven't seen any notable downtick in card performance. (They wouldn't mind seeing balances tick up.)
Discover how to harness data insights to predict needs, deliver relevant offers, and grow relationships with dynamic personal experiences.
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How can corporate banks meet the evolving expectations of their clients and use digital technology to enhance the work of their skilled relationship managers?
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