Digital Banking

Articles about digital banking, online banking strategies and trends in digital banking, with insights on the digital banking tools banks need.

Despite tremendous growth, online and mobile banking is unlikely to displace traditional retail banking anytime soon.

A survey of credit union executives reveals that auto loans will be their top priority in 2015. What else on their radar. Find out here.

In the world of digital banking, myths and half-truths abound – and some of them are impacting the success of online and mobile initiatives.

Traditional payment instruments are declining as emerging technologies and currencies are more widely used, especially among Millennials.

The banking industry is failing to deliver the level of personalized services and financial solutions today's digital consumers desire.

The rise of branchless banks is escalating, with more consumers depending on mobile devices for their daily banking. Are you ready?

Banks and credit unions are putting more marketing muscle into promoting their mobile banking platforms. Some are starting to go further.

Will the growth of PayPal's Venmo encourage other banks and credit unions to use social engagement in digital peer-to-peer payments?

Mobile banking is on the rise, but so too are the efforts of hackers, causing many consumers to question the security of this new channel.

Consumers in the northeast United States are most interested in transacting digitally, and expect banks to support their mobile lifestyle.

Should banking be concerned that despite massive media attention, mobile payments still represent only a small fraction of POS transactions?

An Australian megabank's contest lets participants search a massive virtual photo of Syndey to find hidden wallets worth $200 each.

Financial institutions need to follow the lead of retailers in building mobile banking applications, simplifying processes and design.

Before Apple Pay even been launched publicly, Apple's banking partners started heavily promoting their relationship in digital media.

Want to increase your financial institution's satisfaction scores? This study shows that mobile banking makes consumers happier.

National banks are winning more consumers who want to bank digitally because people believe big banks have better mobile banking solutions.

Apple Pay looks like a great collaboration between credit card companies, financial institutions and retailers. There could still be losers.

It's easier to get consumers to adopt digital delivery if your eStatements are better than your existing paper statements.

The mobile banking application is one of the best places for financial institutions to deliver targeted and timely sales messages.

Research reveals consumers are increasingly looking for a new suite of checking account features? Are you keeping up with expectations?

Many financial institutions lack a strong mobile banking strategic plan resulting in slow response to consumer needs.

Gen Y consumers say they are the least likely age group to be comfortable with an account built purely around electronic channels.