Mobile Banking Usage to Double
As mobile banking usage increases exponentially, banks must respond by offering value-added services in conjunction with enhanced security.
Digital Banking
Articles about digital banking, online banking strategies and trends in digital banking, with insights on the digital banking tools banks need.
Latest Spotlight Article:
Offer 'Test Drives' of Mobile Banking Apps for a Marketing Advantage
To get an edge in attracting digital users, more banks, credit unions and fintechs are letting potential customers try out their mobile banking apps.
Popular Articles within Digital Banking:
Reality Checks for Community Banks Switching to a Digital Model
Smaller financial institutions talk big about pursuing a digital delivery model. But are they ready for the new reality that awaits them?
Why Do People Hate Some Banks, Love Others?
Research reveals what drives satisfaction, why people refer some banks but not others, and what people look for when it's time to switch.
What Differentiates Banking and Fintech?
Can traditional financial services firms learn from the fintech start-ups before it is too late?
America’s Smartphone Obsession (And What That Means for Banks)
Many Americans admit they are perpetually plugged-in — even in the bedroom — and say they couldn't last a day without their smartphone.
What Bankers Can Learn From The Retail Industry
The challenges facing financial institutions are not unlike those faced by retailers more than a decade ago. Will the banking industry learn?
More Americans Making Mobile Banking a Part of Daily Life
Mobile and online banking is becoming a ubiquitous part of daily life – done at work, at the store and even on a date.
Mobile Banking App Helps In-Branch Onboarding
Mobile photo pre-fill during new account opening can help both mobile and in-branch customer onboarding.
Apple Impacts Mobile Banking: For Better or Worse
Some banks believe Apple Watch, Touch ID, Apple Pay and Apple Wallet provide the foundation for a better mobile banking customer experience.
Mobile Banking Satisfaction Drops As Digital Expectations Rise
Despite increased investment in mobile banking, satisfaction with digital channels has decreased due to increasing expectations.
When Will Mobile Payments Reach Tipping Point?
Increasing mobile payment acceptance will require a better value proposition and understanding of security benefits.
Use Buyer Personas to Define Digital Banking Consumers
Banks and credit unions must better understand the unique behaviors and attitudes of today's digital consumer.
Building An Omni-Channel Banking Experience Around Digital Natives
You can simplify the account opening process, remove pain points and save people time by building customer journeys around digital natives.
Photo Bill Pay Drives Mobile Banking Engagement
Capturing a photo of a bill can simplify a normally tedious process and improve mobile banking engagement.
7 Habits Of A Highly Successful Digital Bank
These seven habits of digital banking organizations are vital to compete and succeed in the future.
Moven App Encourages Savings, Eliminates Product Silos
Moven's new mobile banking app encourages savings and provides emergency funds with real-time contextual insight.
Personalized Lending For The Digital Consumer
LoanEngine combines traditional credit scoring with product needs analysis to create personalized loan offers using multiple channels.
Mobility, Millennials & Predictive Analytics in Banking
Banks and credit unions must improve mobile offerings, engage millennials and leverage predictive analytics to build contextual engagement.
Digital Thinking for Bank 1.0
The impending #fintech armageddon has caught the banking industry flat footed. To survive, banking needs to set digital priorities.
Banking’s Game Plan for Wearables
Not all banking organizations will be supporting wearables in the near future. For those that do, a well thought out plan is important.
Design Is The New Differentiator In Mobile Banking
Banks and credit unions must begin to pay more attention to design principles when developing mobile banking apps in the future.
Banking’s 38mm and 42mm ‘Branch of the Future’
Could the Apple Watch or other wearable technologies be the branch of the future for an expanding universe of digital consumers?