Digital Banking

Articles about digital banking, online banking strategies and trends in digital banking, with insights on the digital banking tools banks need.

60% of those who switch banks say mobile banking was an big part of their decision. This report says banks must innovate to stay relevant.

New customer acquisition is only half the battle for banks and credit unions. Customer engagement marketing generates loyalty.

In the last year, the percent of smartphone owners making mobile payments grew by 36%. That has major implications for mobile banking.

Research based on consumers' actual shopping patterns reveals that mobile bankers are demanding, and expect an array of modern features.

This is one of the biggest and most comprehensive reports you'll ever see in the banking industry. It's free, and you can download it right now.

The purchase of WhatsApp by Facebook highlights the consumer trends that bankers must understand or risk becoming irrelevant.

Smaller institutions don't have to concede the battle for mobile bankers to big boys. Here's how they can use their size as an advantage.

The checking account of the future will most likely be a downloadable bank account with functionality desired by the digital consumer.

The banking industry is losing its stranglehold on consumers’ cash management tools, and mobile P2P payments are one of the key battles.

Skyrocketing smartphone adoption is a powerful motivator for bank marketers, but it requires careful thought to get your strategy right.

Banks are rolling out free mobile apps that help consumers find new homes so they can market their mortgage loans from Day 1.

Apple can quickly become a major payments player with the iTunes system, 500,000 credit cards on file and new merchant technology.

Mobile Money from T-Mobile provides a free checking-type product that could eventually threaten the foundation of bank relationships.

This mobile app helps banks and credit unions generate new fee income on their ordinary checking accounts.

What channels have the greatest impact on consumer satisfaction? How do they define convenience? And what banking products will they be adding?

Most banks and credit unions should completely reinvent their mobile banking offering to reflect the needs of the digital consumer.

Checking account features that make banking more convenient and accessible will continue to gain traction in 2014… and that means mobile.

LoopPay contactless payments device that works at more than 90% of current POS terminals wins Finovate Best of Show award.

How can bank and credit union marketers drive more mobile banking users? Here's seven ideas, starting with the juiciest targets: existing customers.

Scott Bales shares how banks and credit unions can improve mobile banking application development in the digital banking world.

Consumers say they'll branches as much if not more than they do today. But all indicators suggest the tide is shifting to digital channels.

Most consumers can imagine they’ll bank 100% digitally in the future, even those who love branches and check writing.