Mobile Banking App Helps In-Branch Onboarding
Mobile photo pre-fill during new account opening can help both mobile and in-branch customer onboarding.
Digital Banking
Articles about digital banking, online banking strategies and trends in digital banking, with insights on the digital banking tools banks need.
Latest Spotlight Article:
Major Banks' Mobile Apps Evolve into 'Payment Central' for Consumers
Major brands like U.S. Bank, Bank of America and Chase amp up payments capabilities in mobile apps, raising the bar for all providers.
Popular Articles within Digital Banking:
Apple Impacts Mobile Banking: For Better or Worse
Some banks believe Apple Watch, Touch ID, Apple Pay and Apple Wallet provide the foundation for a better mobile banking customer experience.
Mobile Banking Satisfaction Drops As Digital Expectations Rise
Despite increased investment in mobile banking, satisfaction with digital channels has decreased due to increasing expectations.
When Will Mobile Payments Reach Tipping Point?
Increasing mobile payment acceptance will require a better value proposition and understanding of security benefits.
Use Buyer Personas to Define Digital Banking Consumers
Banks and credit unions must better understand the unique behaviors and attitudes of today's digital consumer.
Building An Omni-Channel Banking Experience Around Digital Natives
You can simplify the account opening process, remove pain points and save people time by building customer journeys around digital natives.
Photo Bill Pay Drives Mobile Banking Engagement
Capturing a photo of a bill can simplify a normally tedious process and improve mobile banking engagement.
7 Habits Of A Highly Successful Digital Bank
These seven habits of digital banking organizations are vital to compete and succeed in the future.
Moven App Encourages Savings, Eliminates Product Silos
Moven's new mobile banking app encourages savings and provides emergency funds with real-time contextual insight.
Personalized Lending For The Digital Consumer
LoanEngine combines traditional credit scoring with product needs analysis to create personalized loan offers using multiple channels.
Mobility, Millennials & Predictive Analytics in Banking
Banks and credit unions must improve mobile offerings, engage millennials and leverage predictive analytics to build contextual engagement.
Digital Thinking for Bank 1.0
The impending #fintech armageddon has caught the banking industry flat footed. To survive, banking needs to set digital priorities.
Banking’s Game Plan for Wearables
Not all banking organizations will be supporting wearables in the near future. For those that do, a well thought out plan is important.
Design Is The New Differentiator In Mobile Banking
Banks and credit unions must begin to pay more attention to design principles when developing mobile banking apps in the future.
Banking’s 38mm and 42mm ‘Branch of the Future’
Could the Apple Watch or other wearable technologies be the branch of the future for an expanding universe of digital consumers?
Banks Need to Make Mobile Apps An Experience, Not An Add-On
Traditional banks must develop improved apps to compete with online challengers.
With Digital Banking, Consumers Must Come First
Consumer needs must come before technology with digital banking. A response to the Great Digital Banking Debate.
The Great Digital Banking Debate
As the discussion around the definition of digital banking continues, two industry leaders debate the best structure for the digital 'bank of the future'.
Has Mobile Banking Usage Reached A Plateau?
Mobile banking usage is increasing primarily due to the increased penetration of smartphones. Is this growth about to stall?
Designing a Digital Bank
The process of designing a digital bank from scratch involves several steps, from segment research to engagement testing.
Financial Marketers Unprepared for Online Shoppers and Mobile Bankers
70% of consumers now shop for checking accounts online, but financial institutions' product and marketing strategies don't reflect this new reality.
Can Banks Charge For Mobile Banking?
Banks and credit unions may be overlooking an easy opportunity to generate additional revenue: Charging customers/members for using the FI's mobile banking app.