Digital Banking

Articles about digital banking, online banking strategies and trends in digital banking, with insights on the digital banking tools banks need.

This mobile app helps banks and credit unions generate new fee income on their ordinary checking accounts.

What channels have the greatest impact on consumer satisfaction? How do they define convenience? And what banking products will they be adding?

Most banks and credit unions should completely reinvent their mobile banking offering to reflect the needs of the digital consumer.

Checking account features that make banking more convenient and accessible will continue to gain traction in 2014… and that means mobile.

LoopPay contactless payments device that works at more than 90% of current POS terminals wins Finovate Best of Show award.

How can bank and credit union marketers drive more mobile banking users? Here's seven ideas, starting with the juiciest targets: existing customers.

Scott Bales shares how banks and credit unions can improve mobile banking application development in the digital banking world.

Consumers say they'll branches as much if not more than they do today. But all indicators suggest the tide is shifting to digital channels.

Most consumers can imagine they’ll bank 100% digitally in the future, even those who love branches and check writing.

Combining the best mobile banking functionality offered globally would result in a best-in-class mobile banking application.

Traditional banking relied on personal contact and locations. Digital media threaten to render both moot. What’s a bank marketer to do?

Mobile banking alerts increase engagement, lower servicing costs and provide potential revenue opportunities for banks and credit unions.

Customers will sign up for additional banking products and services from the financial institutions with the best digital banking experiences

BB&T, a regional bank in the U.S., is promoting leadership skills in an unusual Gothic-themed app for iPads and iPhones.

Some of the best banking innovations use the camera functionality of the smartphone to simplify a customer's banking life.

The ultimate mobile banking experience is about anticipating the customer’s next need and proactively offering smart assistance.

Security fears remain the primary concern preventing more smartphone banking users from adopting mobile payments.

Because online/direct banks don't have any branches, consumers assume they must have better mobile banking.

Researchers say U.S. consumers don't understand the benefits of mobile wallets, and banks must understand why.

A national survey from Fiserv sheds light on consumers' personal payment habits from mobile P2P payments, cash and more.

Online and mobile banking users have zero patience for sluggish load times. Some won't even wait two seconds before giving up on you.

In less than 60 seconds, people can open a new bank account simply using the camera on their iPhone or iPad.