In a Superapp Race, Apple’s Far Ahead of Twitter & Everybody Else
As Twitter revives its superapp dream, consider that Apple might already be one. It's not a copy of WeChat or AliPay, but a uniquely American take.
Articles about digital banking, online banking strategies and trends in digital banking, with insights on the digital banking tools banks need.
To get an edge in attracting digital users, more banks, credit unions and fintechs are letting potential customers try out their mobile banking apps.
As Twitter revives its superapp dream, consider that Apple might already be one. It's not a copy of WeChat or AliPay, but a uniquely American take.
This banking-as-a-service leader will put the bulk of its $50 million annual marketing budget behind its own mobile banking app to draw consumers.
Digital conversions can be painful. But the relatively smooth experience at this financial institution offers useful insights for others.
Banking and credit card apps without PFM features are so outdated that customer retention is going to suffer, especially with Millennials and Gen Z.
By leveraging technology and customer-centricity, digital-only banks can deliver convenience, personalization and improved outcomes.
John Rosenfeld of Jenius Bank explains what differentiates their new offering and why he believes this new digital bank will succeed where others have failed.
A digital initiative to make home equity applications faster & easier for borrowers helped make Citizens No. 1 lender in this booming sector.
Truist is gamifying savings and financial education to encourage improvement on both fronts. Here’s the plan for its 'Long Game' mobile app.
Great customer service is key for direct banks and neobanks, but they often fall short. This creates an opening for traditional players that launch digital brands.
Is your financial institution offering all the mobile banking features customers expect? And how intuitive is the app for users?
Learn how a dramastically different approach to vendor/customer relationship built a business digital banking solution.
Cindy Blackstone of Southside Bank shares how a digital-first platform drove a superior customer experience, reduced costs, and growth in a highly competitive marketplace.
This webinar with Jim Marous and David Feuer, CPO of Galileo Financial Technologies will show real-world examples of how banks took a phased approach to start their digital journey.
Read More about How Modern is Your Core? How FIs Can Start Their Digitization Journey
Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
Digital transformation often focuses on improving efficiency and the user experience. But don't overlook the opportunity to generate revenue.
Why bother typing when artificial intelligence will help you navigate your mobile banking app? Though few banks offer this, more will soon.
Online loan applications that route too many applicants to manual paths are digital anti-marketing tools. Here are three fixes.
One way that Paze will differ from Apple Pay and other digital wallet competitors: It’s free for merchants.
The future of banking is all about providing seamless, user-friendly banking experiences regardless of channel. Every bank should know how.
The sketchy details released so far by the seven big U.S. banks behind Zelle have prompted mostly skepticism. But what's still unsaid?
Huntington Marketplace, a fledgling digital initiative, offers consumers reasons to expand their relationship, creating more ties between them and the bank.
Learn how to deliver a world-class, omnichannel digital banking experience that's fast, responsive and frictionless.
Creation of personas for business banking customer types, like 'Ambitious Amy' and 'Seasoned Saul,' gave digital developers a better target.
How can banks and credit unions rebuild their operating model to become more future-ready? Nymbus' CEO and founder Jeffery Kendall has the ideas you need to succeed.
The latest study from Elan Credit Card shows that 24% of consumers will choose a credit union or local bank for their next credit card.
Read More about Consumers + Credit Cards: What You Need to Know
Unlock secrets to building enchanting consumer connections in this eBook.