By leveraging technology and customer-centricity, digital-only banks can deliver convenience, personalization and improved outcomes.
Articles about digital banking, online banking strategies and trends in digital banking, with insights on the digital banking tools banks need.
To get an edge in attracting digital users, more banks, credit unions and fintechs are letting potential customers try out their mobile banking apps.
Popular Articles within Digital Banking:
John Rosenfeld of Jenius Bank explains what differentiates their new offering and why he believes this new digital bank will succeed where others have failed.
A digital initiative to make home equity applications faster & easier for borrowers helped make Citizens No. 1 lender in this booming sector.
Truist is gamifying savings and financial education to encourage improvement on both fronts. Here’s the plan for its 'Long Game' mobile app.
Great customer service is key for direct banks and neobanks, but they often fall short. This creates an opening for traditional players that launch digital brands.
Is your financial institution offering all the mobile banking features customers expect? And how intuitive is the app for users?
Learn how a dramastically different approach to vendor/customer relationship built a business digital banking solution.
Cindy Blackstone of Southside Bank shares how a digital-first platform drove a superior customer experience, reduced costs, and growth in a highly competitive marketplace.
Digital transformation often focuses on improving efficiency and the user experience. But don't overlook the opportunity to generate revenue.
Why bother typing when artificial intelligence will help you navigate your mobile banking app? Though few banks offer this, more will soon.
Online loan applications that route too many applicants to manual paths are digital anti-marketing tools. Here are three fixes.
One way that Paze will differ from Apple Pay and other digital wallet competitors: It’s free for merchants.
Software aside, your optimization strategy could be losing you money. But, with the right goals as your strategic foundation, your ROI will trend upward.
Copy: Explore the big ideas, new innovations and latest trends reshaping banking at The Financial Brand Forum this May. Will you be there?
The future of banking is all about providing seamless, user-friendly banking experiences regardless of channel. Every bank should know how.
The sketchy details released so far by the seven big U.S. banks behind Zelle have prompted mostly skepticism. But what's still unsaid?
Huntington Marketplace, a fledgling digital initiative, offers consumers reasons to expand their relationship, creating more ties between them and the bank.
Learn how to deliver a world-class, omnichannel digital banking experience that's fast, responsive and frictionless.
Creation of personas for business banking customer types, like 'Ambitious Amy' and 'Seasoned Saul,' gave digital developers a better target.
How can banks and credit unions rebuild their operating model to become more future-ready? Nymbus' CEO and founder Jeffery Kendall has the ideas you need to succeed.
Consumers want more than simple transactions, and U.S. Bank's is meeting their needs, says chief digital officer Dominic Venturo. Here's how it has become the digital bank of the future.
More fintechs than banks offer mobile apps for children. The apps create long-term loyalty and strengthen the brand to the whole family.
As banking executives prioritize digital investments, there is no better place to start than with a new account opening process.
Is your financial institution struggling to build a strong core system for a digital bank? A scalable core platform built on micro-services and APIs is the key, says 10x Banking CEO and founder Antony Jenkins.
This credit union redefined branch management. Manage one remote team and serve multiple locations. It's not just a solution, it's a revolution.
This webinar from CI&T will discuss a framework your bank can follow to identify, measure, and maximize the value of the most critical metrics of CX and digital experience management.