Top 10 Retail Banking Trends and Predictions for 2014
A comprehensive forecast compiled from more than 60 global financial services leaders and industry analysts.
Banking Trends & Strategies
The latest trends and strategies in banking, with ideas, insights and research senior executive bank management teams need to build their strategic plans.
Latest Spotlight Article:
Relationship Fragmentation is Killing Loyalty: How Should Banks Respond?
While consumers generally like their primary financial institution, satisfaction no longer drives loyalty or even retention. How can banks retool to respond?
Popular Articles within Banking Trends & Strategies:
Top 20 Best Blogs for Financial Marketers
Here's a list of the top 10 blogs bank and credit union marketing executives should be reading, as ranked by The Financial Brand.
The State of Checking Account Consumers in 2013
A study packed with facts and figures — from consumer switching hot-buttons and frustrating fees to channel preferences and usage patterns.
Best of Credit Union Marketing Reflected in 2013 Golden Mirror Awards
10 of the credit union industry's best marketing campaigns including a fun ‘Rubber Duck Derby’ and a crazy ‘Vampire Survival Guide.’
Consumers Threaten to Switch Banks Over Phishing Scams
7 in 10 U.S. consumers are somewhat likely to switch to a different bank if they become a victim of online banking fraud.
Banking Leaders Discuss 2014 Strategic Planning Priorities
Some of the foremost global leaders in the banking and credit union industry share their thoughts on strategic planning priorities for 2014.
Customer Service Lost and Forgotten in The Dust of Bank Mergers
Mergers are a fact of life in banking, but they aren't easy. Planning is critical to preserve the trust of both customers and employees.
Do Credit Unions Enjoy An Unfair Advantage In Their War With Banks?
Have community charters and federal tax breaks tilt the competitive advantage in credit unions’ favor? Fed researchers take a hard look.
The Mainstream Media’s Oversimplification Of Credit Unions
CNN Money recently interviewed Jeffry Pilcher for an article about banks vs. credit unions. Here is the full transcript of that interview.
Banking Industry Earnings Improve… Now For The Encore?
Bank marketers should be taking a bow. But loans (and income more generally) are going to be harder to come by. What's next?
Consumers Want More Practical Online Tools, Portable Bank Account Numbers
Consumers say they don't care if banks use social media. They want more practical online tools, like user product reviews, live chat and BANs.
20 Critical Questions About Retail Bank Marketing in 2013
Please participate in this important annual survey from The Financial Brand, as we take the pulse of marketing in the retail banking sector.
Banking Leaders Predict Major 2013 Trends
We asked nearly 50 industry leaders what are the most important trends in retail banking in 2013. Here's what they had to say.
Retail Banking Trends And Predictions For 2013
Industry experts weigh in with their resolutions for next year. What are the major themes that could dominate 2013?
By The Numbers: The Financial Brand’s 2012 Vital Stats
The Financial Brand has attracted over 600,000 financial marketers who have read more than 2 million articles in 2012.
Top 10 Best Banking Blogs – Readers Choice 2012 Winners
The votes are in. With over 1,000 ballots cast by readers in the The Financial Brand’s poll, here are the top 10 bank marketing blogs of 2012.
Innovation, Revenue Creation and Mobile Solutions in Retail Banking
BAI just wrapped up its conference on retail banking and delivery channels. Here's what one attendee says the future of banking hinges on.
World’s 50 Safest Banks Include Few From U.S.
According to a study from Global Finance, European banks are significantly safer than American peers. Only five U.S. ones made the list.
Banks Jack Fees As Credit Unions Cling To Free Checking
Banks are jacking fees and raising requirements, while credit unions desperately try to avoid following suit.
Who’s Using Banks? For What? Who’s Switching? And Why?
This massive E&Y survey of nearly 30,000 bank customers around the world reveals a host of insights and patterns behind their behavior.
Sears Financial Stops Charging Canadians Foreign Currency Fees
Canadians say paying fees to credit card companies for "foreign currency" transactions is annoying. Not anymore, with Sears Financial.
Blueprint For Building A Merchant Funded Rewards Program
Are you thinking about a merchant funded rewards program for your bank or credit union? Here's four things to consider beforehand.