From TikTok to Trust: Building Relationships with Gen Z
For Gen Z consumers, banks must learn strategies to connect through hyper-personalization, social media marketing, financial empowerment and purpose.
Articles about Gen Z banking trends, habits and payments preferences, with insights into how the next generation of banking consumers feels about credit cards, cash, fintechs and digital banking tools.
A strategic focus on personalization, digital innovation, and lifestyle experiences has propelled the American Express brand into the wallets of Gen Z and millennials.
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For Gen Z consumers, banks must learn strategies to connect through hyper-personalization, social media marketing, financial empowerment and purpose.
Brendan Coughlin from Citizens Bank discusses key strategies to create a cutting-edge banking platform tailored to the unique needs and expectations of Generation Z.
Looking for a unique way to boost brand recognition and attract Gen Z? Here's some insight on getting the naming rights to a college stadium.
Instantly watch this lively and timely discussion on the latest social media trends with Jim Marous and industry experts from Vericast.
Amid a funding crunch, many fintechs are rushing to turn a profit. Current's CEO shares his plan to get there by adding loan products and another 1 million customers.
The latest card and personal loan trends show that even Gen Zers, long averse to credit cards, are upping their usage, thanks to inflation.
Give up millions in income by cutting fees. Create ad campaign to attract Gen Z and make up the difference. Is this how ‘Life Math’ works?
You've heard of the Millennials and Gen Z. Now meet the Zillennials, a micro-generation that marketers are eager to understand better.
Learn how Canvas Credit Union and EVERFI’s Financial Scholars program are building a pipeline of Gen Z customers.
It's a tale of two consumers: 43% of Americans are at their lowest debt levels ever, while 35% are at their highest. What's behind this dichotomy?
Those new checking account gains giving you some relief could really be a worrisome 'walking dead’ horde. The digital competition is winning.
Learn how Apple is evolving into a financial services brand, and what products and value propositions will take the company there.
To achieve your growth goals in the year ahead, you'll need to find big ideas and unleash new innovations. But you should start building your budget here first.
Read More about One Thing Every Financial Marketer Must Put in Their Budget Right Now
Financial institutions can leverage the FedNow® Service to build instant payment solutions that consumers and businesses are demanding. See real-life use cases in this video.
A Massachusetts community bank puts a creative twist on savings accounts — and offers 5% interest! — to reel in young people and make them lifelong customers.
Seven in 10 Apple Card holders and many who don’t yet have the card say they plan to open the high-yield savings account.
Take event marketing to the next level with effective interactive tactics that allow financial brands to bond with customers and prospects.
Need to grow your customer base? Blending technology with a human touch and understanding generational preferences will go a long way.
Gen Z already saves for retirement and they'll retire banks and credit unions that flunk at service and perks (even if Mom & Dad love them).
New Bank of America research dives into the top Gen Z financial trends and concerns banks and credit unions should begin planning for.
New study also finds a quarter of Millennials already regard a tech/fintech company (e.g. Apple, Venmo) as their primary financial provider.
Gen Z and Millennial satisfaction isn’t one-dimensional. Their needs as customers translate into their roles as banking employees as well.
Banks want to please Gen Z — for good reason. But each generation has its own digital banking expectations, which must be understood.
Aided by social media influencers, Gen Z may be the most self-reliant generation when it comes to money. Here's how to get on their radar.
YouGov surveyed thousands of Americans to understand which banks are attracting new customers and whose clientele are the most satisfied. Download the report.
Read More about YouGov US Bank Rankings 2024: Satisfaction & Switchers
Learn how to tackle the biggest challenges in banking from the industry's brightest minds at the best conference in the financial world. Get your ticket now and save big!
Read More about The Financial Brand Forum – April 14-16, 2025