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The Promise and Peril of ChatGPT in Banking (Part 1)

Brian Roemmele of Multiplex explores the impact of generative AI on customer experience and engagement, as well as AI's ethical considerations and regulatory challenges, in order to understand the transformative power of AI in banking.

There’s a New Way to Fight the Fraud Butterfly Effect

A new, more destructive form of fraudulent activity has emerged: The Butterfly Effect. Here’s how banking data can provide protection for account holders, even when they unwittingly give crooks access to their account.

Rewiring for Digital Banking Transformation Success

Eric Lamarre of McKinsey & Company explains how successful digital transformations require leaders to embrace dramatic change around their talent, operating models, technologies, and data capabilities.