Webinar: How Visions FCU is Using AI and Big Data to Humanize Digital
Visions FCU's Tom Novak, talks through how his institution achieved this digital success through their partnership with Finalytics.ai.
Articles about data analytics in banking, including data analytics tools, big data, how to leverage data to personalize the digital banking experience, and other advanced data analytics strategies to drive business decisions.
Many banks struggle to build a digital customer journey that streamlines leads from awareness to becoming customers. AI may be the key.
Visions FCU's Tom Novak, talks through how his institution achieved this digital success through their partnership with Finalytics.ai.
How could Google’s latest update to its algorithm impact banks and their websites? Here’s a crash course on its “helpful content” update.
Decision management platforms combine the power of analytics and artificial intelligence to enable smarter banking decisions at scale.
Conversational AI could be shaping the future of banking — both operationally and through the customer experience — says Microsoft's chief data scientist Charles Morris.
Learn how successful financial service marketers are leveraging that data to create customer-first strategies that drive acquisition growth.
What are the top retail banking trends for financial institutions to keep an eye on in 2023? Editor-in-chief and publisher of Fintech Finance Magazine Ali Paterson has what banks need to know.
Banking organizations are using technology to break down data silos, improve data quality, and deliver insights for a broader array of staff.
In order to succeed in digital banking, financial institutions will have to partner with third-party fintechs, says vice president of digital experience at Citadel Credit Union, Courtney Rowan.
ChatGPT, the artificial intelligence chatbot, impressed us in a discussion about its abilities and its perspectives on the future of banking.
Branch networks are growing less prominent, but they're just as critical as ever. Adrenaline's CEO Gina Bleedorn says with data and analytics, banks can determine the right mix of flagships, self-service locations, and everything in between.
Does customer segmentation work? Apparently so — a 240% lift in loans won over this financial institution in Washington state.
The regional bank is using a test-and-learn approach with its new digital assistant, which has already improved contact center efficiency.
Unlock secrets to building enchanting consumer connections in this eBook.
Services that scale with you.
Choosing an analytics platform is a big decision, and it's hard to see through vendor marketing messages. Here's what to look out for.
If banks can provide strong AI-based personalization solutions, they will win customers over from digital banks — for good, says Coveo's senior product marketing manager Devin Poole.
Issues range from the sagging mortgage market to ongoing BNPL growth to banks and credit unions being data rich and information poor.
Technology tools like crowdsourced innovation ideas and artificial intelligence create opportunities to push bank service to the next level.
There's a "last mile" of data utilization that banks and credit unions are failing to finish. This can make data investments pointless, says Segmint's senior sales engineer Greg Spencer.
Betterment is providing robo-advisory services so consumers can manage their money without needing a traditional financial institution, and it's working, says president Michael Reust.
Community financial institutions share artificial intelligence tactics that help them optimize their sales and marketing efforts.
Banks will make better use of data to enhance decision making, automate processes and personalize CX. Here's how they can get there.
By investing in digital tech, banks can address evolving customer preferences, mitigate risk, and achieve regulatory compliance, says AutoRek's business development manager Nick Botha.
Data and information overload is real, especially in the age of artificial intelligence. Advanced Human Technologies' chairman Ross Dawson talks through how banks can digest the data and get valuable insights.
Listen to the brightest minds in the banking and business world and get ready to embrace change, take risks and disrupt yourself and your organization.
The latest study from Elan Credit Card shows that 24% of consumers will choose a credit union or local bank for their next credit card.
Read More about Consumers + Credit Cards: What You Need to Know