Articles about data analytics in banking, including data analytics tools, big data, how to leverage data to personalize the digital banking experience, and other advanced data analytics strategies to drive business decisions.
Updated: What does OpenAI's disruptive week mean for responsible and beneficial AI adoption in the financial services industry?
Banking on the Metaverse
The concept of the metaverse has been around for decades, but it's finally gaining a foothold as a reality, especially in banking. Ray Wang, founder and chairman of Constellation Research explains why.
Banks Failing to Use Data Analytics to Build Customer Loyalty
Personalization strategies not only support improved results in customer acquisition and cross-selling. They are now a basic expectation.
AI in Banking: Top Priorities for 2022 (And Beyond)
Tapping AI's banking potential has barely begun, but its impact on CX, operational efficiencies, and lending will be profound.
Banks Are Digging Deeper into Potential of Artificial Intelligence
Personalization of banking services isn't a one-time event. It's a continuous process that only AI can deliver consistently.
Why Bank Martech Platforms Need a First-Party Data Identity Foundation
Bank marketers considering decision engines to deliver personalized CX must understand they are just one part of a modern marketing stack.
How Banks Can Capitalize on Their Data to Stay Competitive
Fintech competitors are grabbing wallet share. It’s critical banks mine first-party transaction data to retain customer relationships.
Using Data to Acquire, Engage and Retain Banking Customers
Consumers want personalized, tailored products that work for them and provide them with the insights they need to succeed. Joe Welu, founder and CEO of Total Expert walks banks through how to offer customer what they want.
Banks Are Overlooking Big Opportunities in Open Banking
Open banking — and open finance even more so — is the key to creating personalized banking experiences and driving financial innovation.
Can Artificial Intelligence Jeopardize Banks’ Loan Growth?
A modern AI-supported loan platform can help community banks be competitive and grow, but requires care in deciding which features to use.
Webinar: Unlock Client Data to Drive Marketing ROI
Experts from Amperity and Microsoft explain why a customer data platform is at the heart of the most cutting edge digital banking programs.
Digital IDs Become More Critical as Online & Mobile Banking Dominate
Rising fraud undermines trust and threatens digital banking progress. Fighting back demands finding the right identity solution.
The Ultimate Customer Engagement Playbook in Banking
Financial institutions must use data, analytics, machine learning and new technologies to understand and build engagement with customers.
Four Trends Redefining the Payments System in 2022
The payments battle grows hotter as it ranges from mobile technology to digital currency to invisible payments via the internet of things.
Bank Personalization Is Weak: How a Better Data Strategy Will Fix It
Turning existing customers into primary accounts is a key goal for financial institutions — largely unmet. It requires a new data framework.
How Banks Must Recalculate the True Value of Checking Accounts
The 'cost of funds' metric under-reports revenue for checking accounts and especially for rewards checking. There is a better measure.
Why AI and Machine Learning is The Future of Bank Differentiation
The future of the banking industry relies on advanced data analytics, says Segmint's Nate Shahan, but few banks are applying it correctly.
How Data and AI is Transforming the Future of Banking
Data and AI in banking will improve back-office systems, decisioning, customer engagement, and financial institutions' operating model.
Banks Must Automate Data Preparation to Unlock Business Value
Back office operations impact efficiency and innovation. Automating finance and accounting departments in particular brings big benefits.
The Tech-Forward Bank Day Arrived (Here’s What it Looks Like)
Small institutions now have an edge — if they update their business model. Five traits mark the successful bank and point the way forward.
7 Traits Bankers Can Learn From Olympic Champions
Many of the skills that Olympic champions possess are the same skills that can help banks and credit unions be successful.
Why Chase’s Technology Can Compete With (and Outperform) Fintechs
Every bank is wrangling technology to help them be innovative. Here's an inside look at how Chase tackles digital with a unique strategy.
Data Modernization in Banking Takes on New Urgency
The ability to share deep insights across the organization is seen as essential for successful digital banking transformation.
