Banks Roll Out Customer Service App With Live Mobile Chat
Two UK banks have launched ‘Mobile Chat,’ a service that offers real-time customer service to business banking app users.
Business Banking
Articles about business banking services, and the strategies banks use to grow banking relationships with SMEs and business owners.
Latest Spotlight Article:
Comerica Stands Out in Small Business Banking with Innovative Co-Op Initiative
Comerica is going beyond traditional banking services to help small business customers with free ads, complimentary office space and other perks.
Popular Articles within Business Banking:
Small Businesses Prefer Traditional Banking And Still Rely Heavily On Branches
Before you cut back the size of your branch network, think about the adverse effect it may have on your businesses banking relationships.
Enterprise Bank & Trust Creates ‘University’ For Small Business Customers
The bank is targeting SMB owners with special workshops. Subjects include DIY marketing, public relations and building a sales culture.
Satisfaction With Small Business Banking Keeps Dropping
Satisfaction and loyalty among small business banking customers declines for two straight years and that matters in banking.
15 of the Best Guerilla Promotions in Banking
Great guerilla campaigns including a barf bag, free breakfast biscuits, an ice pack and a giant cornfield maze.
The ‘Colorful Solutions’ of Norway Business Banking
Business bank marketing doesn't have to be a boring task — here are creative SMB marketing campaigns designed to inspire your next big idea.
Bank Woos Small Businesses with Free Marketing
FirstBank is nabbing small busienss customers with creative, innovative marketing 'free lesson' campaigns on billboards.
Countybank Cooking Up Biscuits for Breakfast
It looks like a fresh-baked biscuit. But it's really a direct mail piece sent out by Countybank down in South Carolina.