Articles about business banking services, and the strategies banks use to grow banking relationships with SMEs and business owners.
Comerica is going beyond traditional banking services to help small business customers with free ads, complimentary office space and other perks.
Digital UX Key for Banks to Win Back Small Businesses from Fintechs
Banks must address gaps in digital capability to retain small business customers. Innovative features and ease of use are both essential.
Digital Bank Alert: Oxygen Lays Claim to the Gig Economy
Neobank Oxygen attracts freelancers who need help managing finances by offering generous rewards and using unique marketing tactics.
OakNorth: A Blueprint for Future Bank Success
Businesses are big business in banking. Unfortunately, most small businesses are struggling to get fast and flexible financing, says OakNorth Bank's chief operating officer Jackson Hull.
The Gig Economy: How Banks Can Find Hidden Revenue Opportunities
The fast-growing freelance worker market could be a boon for financial institutions, but so far has been largely untapped by the industry.
Top Trends Transforming Business Banking in 2022 and Beyond
Fintechs are making deep inroads in the small business banking market, including lending, forcing banks to up their game.
Intuit Is Drilling Even Deeper into Small Business Banking
Free business checking offered with Green Dot Bank serves as a tie-in for firms using QuickBooks and as part of a 'starter kit' for future subscribers.
What Relationship Banking Should Look Like in 2022
The rise of digital makes it harder to be a relationship banker, but modern technology frees up time for a human connection when needed.
How Square is Building a Small Business Banking Powerhouse
The big fintech is building digital bridges connecting consumer and seller users into a growing ecosystem under the newly named parent, Block.
Square: An Increasingly Strong Player in Financial Services
If there is a single small business challenger bank for traditional banks and credit unions to keep an eye on, it's Square. Here, we hear from CEO Lewis Goodwin on his plans and the challenges facing North American fintechs.
The 68 Million Consumers Financial Institutions Are Overlooking
Independent contractors represent a fast-growing market, and millions of them need bank accounts. The right digital features are key.
Small Businesses Demand Great Mobile, Account Managers & Branches
People and branches are costly, but they help counteract the trend to fragmentation of finance, at least among business customers.
What Millennial & Gen Z Business Owners Want from Banks
Startups surged during the pandemic, and like their mostly young owners, they have digital DNA. Are banks and credit unions ready for them?
Why Are So Many Credit Unions Buying Banks?
Cross-industry acquisitions, once rare, have shot up under the pressure to grow. Policy issues threaten to quash the trend.
Banks’ Poor Use of Data Drives Business Customers to Fintechs
Despite progress in analytics, data-driven decision-making lags, especially with SMB customers, making them susceptible to poaching.
H&R Block Plunges Deeper Into Banking With New Mobile App
Mobile app's free business checking accounts could be a gateway to other banking relationships as more small firms join the platform.
How Banks Can Build Financial Experiences With Partner Marketplaces
Here is what banks should know about creating an Apple-store like experience for business customers looking to purchase fintech solutions.
What Banking Providers Need In Their Toolbox to Help SMBs
New buying habits raised demand for omnichannel and integrated payment solutions. Banks and credit unions are in a good position to respond.
How BofA Grapples With The Increasingly Digital Small Business Market
Formidable fintech foes like PayPal, Square and Stripe challenge even the biggest banks. Here's how the No. 2 U.S. bank is responding.
Why Square’s Expanding Ecosystem Threatens Banking’s Future
Fast-growing mega-fintech siphons small business loans and transactions from banks. ILC charter plus P2P could impact the consumer market.
Cranky Business Customers Sound Off on Credit Card Features & Apps
Satisfaction drops among a key customer segment stressed out by COVID. Online and mobile tools come up short. Better communication would help.
How to Nail the Small Business Banking & Lending Market
Rough times mean stepping up your digital game to fend off fintech niche players and adding relationship managers who are effective remotely.
Good Digital UX Is Now Table Stakes for Small Business Banking Success
Personalized and frictionless engagement, beginning with digital account opening, is key to meeting tough challenges faced by the SMB market.
