Banks must address gaps in digital capability to retain small business customers. Innovative features and ease of use are both essential.
Articles about business banking services, and the strategies banks use to grow banking relationships with SMEs and business owners.
Comerica is going beyond traditional banking services to help small business customers with free ads, complimentary office space and other perks.
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Neobank Oxygen attracts freelancers who need help managing finances by offering generous rewards and using unique marketing tactics.
Businesses are big business in banking. Unfortunately, most small businesses are struggling to get fast and flexible financing, says OakNorth Bank's chief operating officer Jackson Hull.
The fast-growing freelance worker market could be a boon for financial institutions, but so far has been largely untapped by the industry.
Fintechs are making deep inroads in the small business banking market, including lending, forcing banks to up their game.
Free business checking offered with Green Dot Bank serves as a tie-in for firms using QuickBooks and as part of a 'starter kit' for future subscribers.
The rise of digital makes it harder to be a relationship banker, but modern technology frees up time for a human connection when needed.
The big fintech is building digital bridges connecting consumer and seller users into a growing ecosystem under the newly named parent, Block.
If there is a single small business challenger bank for traditional banks and credit unions to keep an eye on, it's Square. Here, we hear from CEO Lewis Goodwin on his plans and the challenges facing North American fintechs.
Independent contractors represent a fast-growing market, and millions of them need bank accounts. The right digital features are key.
People and branches are costly, but they help counteract the trend to fragmentation of finance, at least among business customers.
Startups surged during the pandemic, and like their mostly young owners, they have digital DNA. Are banks and credit unions ready for them?
Cross-industry acquisitions, once rare, have shot up under the pressure to grow. Policy issues threaten to quash the trend.
Despite progress in analytics, data-driven decision-making lags, especially with SMB customers, making them susceptible to poaching.
Mobile app's free business checking accounts could be a gateway to other banking relationships as more small firms join the platform.
Here is what banks should know about creating an Apple-store like experience for business customers looking to purchase fintech solutions.
New buying habits raised demand for omnichannel and integrated payment solutions. Banks and credit unions are in a good position to respond.
Formidable fintech foes like PayPal, Square and Stripe challenge even the biggest banks. Here's how the No. 2 U.S. bank is responding.
Fast-growing mega-fintech siphons small business loans and transactions from banks. ILC charter plus P2P could impact the consumer market.
Satisfaction drops among a key customer segment stressed out by COVID. Online and mobile tools come up short. Better communication would help.
Rough times mean stepping up your digital game to fend off fintech niche players and adding relationship managers who are effective remotely.
Personalized and frictionless engagement, beginning with digital account opening, is key to meeting tough challenges faced by the SMB market.