Mobile Channel Archive
Combining the power of artificial intelligence and social messaging, chatbots provide banking the benefits of engagement and cost savings.
Improving traditional bank and credit union user experiences requires a combination of advanced design and digital technology.
Here are some of the features that make a mobile banking app great, with examples of banks and credit unions that have deployed them.
The 'Smart Savings Account' from Moven provides a mobile-first savings option that includes tracking, gamification and incentives to save.
To create optimal digital channel experiences, there should be alignment with physical channel delivery and integration with social channels.
Technological advancements now enable voice calls, video chats, instant messaging and screen sharing at the touch of a button — all from with your mobile banking app.
This pioneering new feature enables users to make secure payments from any mobile app that uses a smartphone's keyboard, and do so in about five seconds.
As the shift to digital accelerates, the banking industry continues to under-perform other industries, however larger institutions are performing better than smaller ones.
As use of mobile devices skyrockets and consumer expectations rise, delivering the best mobile banking experience is more critical than ever.
Banks and credit unions need to improve mobile wallet offerings before digital consumers get comfortable to using non-bank alternatives.
The benefits of digital banking investment is starting to provide a significant competitive advantage for the largest banks.