Article Archive: Mobile Channel

COVID-19 accelerated demand that was already growing but megabank also saw the need for new digital twist on small business. Read More

Banks and credit unions shouldn't focus solely on creating a better mobile experience, but build a holistic relationship based on. Read More

'Plex,' a combined checking and savings product that plugs into the Google Pay wallet, pulls in more banks. Citibank explains its. Read More

Rough times mean stepping up your digital game to fend off fintech niche players and adding relationship managers who are effective. Read More

It's difficult to stand out in a crowded mobile app market. The right mix of marketing, UX, security and customer feedback brings. Read More

Taking a page from challengers' playbooks can help traditional institutions avoid the 'commodity' product trap and spur customer. Read More

Personalized and frictionless engagement, beginning with digital account opening, is key to meeting tough challenges faced by the SMB. Read More

Fintech apps now face stiffer competition as large financial institutions have upped their game. But will the rest of the industry keep. Read More

Surge in contactless — both card-based and mobile wallets — also helps issuers and servicers. But legacy systems are holding them. Read More

'Branch traditionalists' may have gotten more digital channel mojo during the pandemic, but many would happily return to the 'old. Read More

Five regional banking execs assess ongoing COVID impacts and priorities for financial marketing and digital banking for the year ahead.. Read More

Looking to cement its dominance in retail banking, Bank of America created Life Plan 1.0, a digital app tightly tied to in-person. Read More

Flexible engagement channels for remote service and omnichannel communications can earn consumer trust that lasts beyond the. Read More

Veteran brings pandemic-oriented experience to the job as the coronavirus continues to shape the banking industry's. Read More

Preoccupation with young consumers leads many to miss the huge digital potential of older adults. Often only small UX adjustments are. Read More

Traditional and direct financial institutions do well with websites and mobile apps but other factors impact loyalty and revenue far. Read More

This mobile business-banking app gives nothing away. But its single flat fee simplifies typical bank pricing while adding new. Read More

Experts reveal eye-opening digital growth statistics as the megabank unveils new mobile banking features and branch and ATM. Read More

MoneyLion, with six million members, sports a new banking app and digital money-management features suited to COVID-impacted. Read More

Mobile financial ads grow hotter thanks to COVID and our love affair with smartphones and tablets. But on a tiny screen bad marketing. Read More

Banks and credit unions are reimagining in-branch banking as consumers shift their post-pandemic behavior patterns and expectations.. Read More

New data from annual PULSE survey shows a big jump in digital transactions even before COVID, a clear sign of changing consumer. Read More