Are Today’s Banks Prepared To Deploy Tomorrow’s Technologies?
Advanced technologies deployed by financial institutions post-COVID — like AI and the Internet of Things — will determine tomorrow's
Banking Technology
The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
Why Real-Time Payments Are Quickly Becoming Table Stakes
Touted for many years as the next big thing, RTP is now beginning to accelerate in the U.S., impacting P2P, payroll, disbursements and
Most Financial Institutions Still Make Banking Too Difficult
A frictionless digital customer experience requires simplicity, transparency, personalization, consistency and trust.
Chatbots to the Rescue: How Conversational AI Will Save Call Centers
The pandemic has placed tremendous pressure on call centers, forcing banking providers to pursue more 'natural language'
Beware of Being ‘Too Open’ with Your Bank Technology, Expert Warns
Without the right capabilities, betting too much on an improvised set of applications can be risky at a critical time for digital
Over COVID Horizon, Mobile Banking Demands Strategic Clarity
Having any mobile product helped financial institutions serve people during the contagion. But 'adequate' won't cut it in the new
How Video Platforms Can Help Banks Cope with COVID Social Distancing
Making virtual contact with 1 or 100 via video platforms can help connect financial institutions to their markets with no coronavirus
Run Your Bank in the Cloud: Crazy or Fintech Smart?
Two traditional banks kiss antiquated technology goodbye and stake their future on the public cloud to cut cost and speed up
New Tech Platforms Hold the Key to Retail Banking’s Future
Core system replacement is not required for banks and credit unions to compete at 'fintech speed,' but modern tech approaches must be
Banking Must Bridge the Growing Digital Transformation Skills Gap
Digital transformation in financial institutions requires a new workforce strategy that includes retraining and transparent
Why Building Digital Banking In-House Can Work for Small Institutions
One community institution's success with an unconventional approach to digital transformation may offer lessons (and hope) to
Pivotal Identity Trends That Will Reshape Payments & Retail Banking
Forces are in play that could shift the balance of power in financial services to payment networks. Consumer identity is the key
5 Customer Experience Trends for Banking in 2020
Consumers no longer base their loyalty on price or product, but instead on the experience they receive from their bank or credit
Citibank CEO Warns Traditional Banks Risk Becoming ‘Dumb Utilities’
Citigroup CEO Michael Corbat warns financial institutions that they could wind up taking a back seat to tech firms when striking
The Biggest Technology Trends That Will Disrupt Banking
The most significant tech advances for financial institutions will use 5G speed, integrate humans and digital and prepare for
New Banking Technologies Demand Fresh Innovation Strategies
Financial institutions must make five key changes to deliver the innovations consumers expect. It starts with thinking like
Don’t Ignore ATM Branding Strategy While Focusing on Digital
Consumers love mobile banking, but still need cash. Banks and credit unions have options to meet that need in a way that builds
Apple Co-Founder Steve Wozniak On Technology, AI and Innovation in Banking
Steve Wozniak shares insights on privacy, education and entrepreneurship for the Banking Transformed
Banks Can’t Be Agile With Outdated Tech and a Legacy Core
Financial institutions can't hope to innovate like fintechs, big techs and savvier banks when clunky systems keep them out of the fast
Innovations in Banking Technology Can Help International Students
Artificial intelligence and other digital tech can enable banks and credit unions to find new markets among students arriving without credit.
6 Steps to Improve Banking CX Through Artificial Intelligence
Half-baked thinking wastes financial institutions' money and time and won't produce the benefits that machine learning can
Critical Martech Priorities in Retail Banking for 2020
Putting together the right marketing technology for banks and credit unions calls for careful planning and putting the best people in