The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
Personalization, cybersecurity and artificial intelligence are just a few use cases for quantum computing that Truist and IBM will research.
How Smart Automation Can Help Solve Banking’s Tech Talent Shortage
The efficiency and cost savings resulting from workload automation allow banks and credit unions to focus on innovation and growth.
Bank Call Centers Are Broken: Here’s What Needs to be Fixed
To reduce customer (and staff) frustration, banks and credit unions must modernize obsolete call center practices and technologies.
A Four-Step Strategy for Implementing a New Loan Origination System
For banks and credit unions, choosing a loan origination system is only a start. Taking it live requires attention to key checkpoints.
What Technologies Will Move From Hype to Reality in Banking?
Emerging technologies are transforming banking, presenting unprecedented opportunities for growth, innovation and customer engagement.
Fintech Slump Gives Banks a Great Shot at Closing the Talent Gap
Fintech layoffs and changing economic conditions are making banks and credit unions more attractive for tech workers — a crucial opportunity.
Will ITMs Replace ATMs as the Main Self-Service Branch Channel?
Covid thrust interactive teller machines (ITMs) into the spotlight. Now bank executives are wondering if they will permanently replace ATMs.
How Community Banks Can Compete With Fintechs & Megabanks
The innovation leader of a digitally-savvy community bank reveals how technology investments can drive efficiency, conversion and growth.
Bank Technology Strategies: From the Core to the Cloud
A modern technology platform is quickly becoming imperative for banks to stay competitive — but how they upgrade is key.
Four Essential Tech Trends Changing Banking in The Year Ahead
Banks need to be looking at cutting-edge AI that anticipates customer needs, robotic branch assistants and prepare for metaverse banking.
Banking Must Upgrade Marketing Technology to Become Future-Ready
Investment in marketing technology allows organizations to use data and insights across channels and throughout the entire customer journey.
6 Secrets to How WeBank Outperforms Every Digital Bank
WeBank uses data, artificial intelligence, cloud technology and the blockchain to grow customers and revenues at an unequalled pace.
How Big Banks’ Tech Advantage Hinders Innovation and Hurts Competition
The industry's big players have made massive investments in digital transformation, giving them the upper hand. But at what cost to banking?
Bank as Fintech: The Future Model for Banking?
The country's top SBA lender — the 'original niche bank' — bets big on embedded banking using a modern core. A key goal: low-cost deposits.
Inside Regions Bank’s Cloud-Driven Digital Transformation Strategy
Proving large banks can move boldly, Regions is migrating core systems to the cloud, enabling changes that will improve both advice and CX.
Why Bankers Aren’t Buying What Tech Providers are Selling
Many bank tech companies try to sell the vision of what they can provide as opposed to a compartmentalized solution meeting a specific need.
Banks Not Ready for the Cloud: Six Steps to Prepare for a Core Move
Before migrating their core platform to the cloud, banks must modernize the parts of their technology that interact with customers.
How Banks Can Catch Up to the Speed and Scale of Fintechs
Legacy technology inevitably hinders innovation for most banks and credit unions. The old playbook does not work.
From Gen Z to Boomers: Meeting the Banking Needs of Each Generation
Banks want to please Gen Z — for good reason. But each generation has its own digital banking expectations, which must be understood.
Banking Technology: What’s Hot and What’s Not for 2022 and Beyond
What's hotter than the Metaverse for banking? Quite a lot, including specific applications of artificial intelligence and 5G service.
Sorting Out If and How Banks Should Launch a Digital Bank
Launching a digital bank isn't an easy decision, but could be crucial. One of the biggest questions is: Build or buy the technology?
Is Voice-Based Digital Banking Finally Catching On?
Voice banking didn't live up to the early pre-pandemic hype, but interest in using the voice banking channel is rising, especially in cars.
5 Reasons Every Bank Must Have a Virtual Banking Assistant
The ability of AI-powered chatbots to improve both customer experience and bank efficiency has thrust the solution into the spotlight.
