The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
J.P. Morgan Payments, Cross River Bank and PayPal rely on 'MACH' architecture to keep the innovation coming via composable banking.
The Tech Strategy You Need to Deal with Disruption in Real Time
The massive disruption in payments hints at what open banking will spark for all of U.S. financial services. Is your tech strategy ready for this?
How Two Financial Institutions Dusted Off E-Signature and Won Adoption
E-signature appeared in banking 20 years ago. What was supposed to be a simple tech purchase turned out to be not so. Here’s how two institutions left pen-on-paper signatures behind for good.
Webinar: Building the Bank Data and Tech Toolkit
By taking steps to build more meaningful personal relationships, U.S. banks could boost revenue from primary customers up to 22%. Learn how.
Truist and IBM Explore What Quantum Computing Can Do for Banking
Personalization, cybersecurity and artificial intelligence are just a few use cases for quantum computing that Truist and IBM will research.
Retail Banking Priorities Have Shifted in 2023
Which priorities are gaining traction? And which are losing steam? One key to success in digital banking transformation is flexibility.
The Art of Pricing: Growing Loans and Deposits by Optimizing Rates
Banks and credit unions can win more business by using pricing models that take into account everything they know about customers.
There’s a New Way to Fight the Fraud Butterfly Effect
A new, more destructive form of fraudulent activity has emerged: The Butterfly Effect. Here’s how banking data can provide protection for account holders, even when they unwittingly give crooks access to their account.
What Banks & Fintechs Must Know About Washington’s New Guidance on Partnerships
Scrutiny of how banks & fintechs work together is ratcheting up. Get the key takeaways from the new regulatory guidance on the subject.
Think Agile Is Only for Tech Companies? Think Again.
As digital transformation in banking booms, enthusiasm for Agile, a project management philosophy developed in the technology sector, grows.
The Future of Wearable Technology and Payments
David Birch, international speaker and author, predicts how wearable technology will be a major differentiator for both payments and digital authentication in the future.
Virtual Account Management Is Catching On with Corporate Customers
Corporate accounts often take weeks to open, but VAM can make the process faster and easier for banks and their business customers.
Webinar: Your Employee-Assisted Service Channels Have a New Teammate: Conversational AI
AI-powered conversational banking is a game-changer, bridging the gap between physical and virtual worlds.
How to Find the Right CRM System and Make the Most of It
For many community banks and credit unions, finding the right CRM system can feel like boiling the ocean. Where should they start?
Fintech Vendors Must Stop Giving Small Institutions Short Shrift on AI Tech
Artificial intelligence can be an equalizer for financial institutions, but small banks and credit unions need better access to it.
‘Yelp’ for Bank Technology: Inside a New Database for Vetting Tech Vendors
How banks and credit unions can streamline the vetting process when shopping for new technology from fintechs and other vendors.
Which Emerging Bank Technology Should You Consider? And Which Might Never Pay Off?
Forrester reviews low-code/no-code tech, natural language processing, the metaverse and Web3 as investments — but warns not to skip an essential step.
The Future of Banking Requires ‘Composable’ Solutions
With a building-block approach, banks and credit unions get plug-and-play transformation that delivers in days and weeks, rather than years.
Now’s the Best Time for Investing in Modern Banking Technology
Maureen Doyle-Spare of UST explains how the pursuit of technology investments regardless of broader economic conditions can ensure financial institutions will be future-ready.
Harnessing the Full Potential of Emerging Technologies in Financial Services
Roji Oommen of Lumen Technologies explains how a "platform mindset" enables a best-execution strategy for delivering financial services now and into the future.
Webinar: Banking Services Reimagined: Becoming a Tech-Enabled Change Agent
Learn how leading banks are approaching personalization, using data and tactical examples of effective touchpoint in the customer lifecycle.
Economic Trends Hasten Transition to Digitization in Banking
The digital transformation effort is costly, so you might expect it to slow down amid economic headwinds. But banks can't let that happen.
Digital Banking Readiness Is Top Priority in 2023
Enhancing customer experiences via development of AI, blockchain, and cloud computing are key parts of digital banking improvement.
