Daylight: Meeting the Unique Needs of the LGBTQ+ Community
Nearly 30 million Americans consider themselves part of the LGBTQ+ community, but how banks and credit unions market LGBTQ-friendly products? Daylight is doing that, says CEO Rob Curtis.
Articles about bank culture, including HR topics like leadership, mission statements, vision statements, core values, employees, recruitment, and training.
AI is changing banking. But even amid the hype, what the technology means for employees remains to be seen.
Nearly 30 million Americans consider themselves part of the LGBTQ+ community, but how banks and credit unions market LGBTQ-friendly products? Daylight is doing that, says CEO Rob Curtis.
The largest banks have the biggest competitive innovation in today's financial industry, says author James Bessen. That's why the industry needs to democratize technology.
Chief Diversity Officers are in demand. Are financial institutions prepared to institute the necessary changes to support their success?
How banks and credit unions sort out sales culture, branching strategy, and budget controls will impact their future success.
Entrepreneurship is a mindset. A seasoned entrepreneur/investor shares how banks can nurture that creativity to drive innovation.
Between banks, credit unions, big techs and fintechs, the banking space is overcrowded, where there will likely be more losers than winners.
A blend of remote and in-office may be the future of work in banking and essential to finding talent. Some embrace it, others resist.
Workload automation can help eliminate internal data and product barriers, aiding digital transformation and easing the talent squeeze.
In a world of commodity banking brands, financial players can stand out from competitors by building an emotional connection with customers.
The most formidable challenge of digital transformation isn't technology, but having the right people with the right skills.
Back office operations impact efficiency and innovation. Automating finance and accounting departments in particular brings big benefits.
Many banks are unsure about offering 'buy now, pay later', but one thing they should do now is educate consumers on using it responsibly.
Learn how Sprinklr is redefining success in the financial sector by harnessing the potential of tailored content and personalized engagement.
Read More about Redefining CX Through Innovative Social Media Strategies for Financial Services
Manual tasks across channels is costly. And while AI is hot, there’s a simpler way to bring efficiency that many bankers have overlooked.
Read More about The New AI: A Banker’s Guide to Automation Intelligence
New research shows that banks and credit unions don't have to get rid of overdraft, ATM or checking fees, just change how they're perceived.
Primary institution satisfaction is strong, but new data shows switching activity is rising as people spread their banking business around.
Many of the skills that Olympic champions possess are the same skills that can help banks and credit unions be successful.
Increased use of digital technology brings more cyberattacks, but some fast-growing threats are surprising, like overdraft lawsuits.
Typical consumer (and employee biases) often derail sales and hurt customer experience. Understanding them is the key to counteracting them.
In 2021, 13 credit unions acquired community banks. Don’t be surprised to see this number double in 2022, setting a record.
With over five million customers and a focus on sustainable finance, Aspiration's strategy couldn't be more different from its competitors.
If there's a population in the underbanked sector in desperate need of banking services, it's immigrants, says co-founder and CEO of Nova Credit Misha Esipov.
A charter is a plus for the fintech, but the impact for traditional institutions may depend on the status of their digital transformation.
Banking prompts many questions, plus people read blogs titled 'Questions your bank doesn't want you to ask.' Preparation is key.
Explore the big ideas, new innovations and latest trends reshaping banking at The Financial Brand Forum. Will you be there? Don't get left behind.
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Gain centralized access to the credit bureaus and 20+ alternative data sources. Leverage advanced analytics to optimize marketing campaigns and loan decisions.
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