Banks Should Invest in Emotion to Bring People to the Digital Realm


Wednesday, August 4 at 2pm ET

Traditionally, banks and credit unions of all sizes demonstrated their purpose, mission and brand through their physical locations. Later, they incorporated engagement via their call centers. Now, the industry is shifting again. Not only must banks and credit unions understand how to create a digital banking experience; but also how to evoke the same emotion and connection a consumer would have experienced with a human interaction in a branch or call center. How can technology enable community banks and credit unions to deliver a human experience in the digital realm?

Register now to join Wescom Credit Union’s CIO, Joseph Pellissery, Jim Marous and Temenos’ VP Product Strategy, Kris Frantzen, for a dynamic conversation exploring trends in creating consistent, human, digital experiences.

Key Takeaways

  • Hear from Wescom Credit Union on how they used technology to create a human-centric experience during a recent project to launch a suite of financial services for the UCLA community.
  • Learn how to ensure your differentiators shine across all channels, physical and digital.
  • Pursue the “art of the possible” with a fully integrated digital ecosystem, enabling flexibility and openness between previously disparate systems.

Watch now by filling out the form on the right.

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