Economic stress is changing consumer psychology about money. Here are three marketing tactics banks can use to win consumer confidence.
Articles about bank culture, including HR topics like leadership, mission statements, vision statements, core values, employees, recruitment, and training.
As banking becomes embedded in digital ecosystems, financial institutions must evolve from monetary exchange to enabling value transfer models.
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The banking industry is growing more gender inclusive. Still, how many female fintech founders have you seen? Not many, suggests BMO Harris Bank's Niamh Kristufek and Andrew Harrison who emphasize how investing in female founders is critical.
Fintech layoffs and changing economic conditions are making banks and credit unions more attractive for tech workers — a crucial opportunity.
The Covid pandemic signaled a new need for strong leadership in the modern financial institution. Charlene Li, chief research officer at PA Consulting, talks how banks can create a stronger culture of leadership.
Nearly 30 million Americans consider themselves part of the LGBTQ+ community, but how banks and credit unions market LGBTQ-friendly products? Daylight is doing that, says CEO Rob Curtis.
The largest banks have the biggest competitive innovation in today's financial industry, says author James Bessen. That's why the industry needs to democratize technology.
Chief Diversity Officers are in demand. Are financial institutions prepared to institute the necessary changes to support their success?
How banks and credit unions sort out sales culture, branching strategy, and budget controls will impact their future success.
Entrepreneurship is a mindset. A seasoned entrepreneur/investor shares how banks can nurture that creativity to drive innovation.
Between banks, credit unions, big techs and fintechs, the banking space is overcrowded, where there will likely be more losers than winners.
A blend of remote and in-office may be the future of work in banking and essential to finding talent. Some embrace it, others resist.
Workload automation can help eliminate internal data and product barriers, aiding digital transformation and easing the talent squeeze.
In a world of commodity banking brands, financial players can stand out from competitors by building an emotional connection with customers.
The most formidable challenge of digital transformation isn't technology, but having the right people with the right skills.
Back office operations impact efficiency and innovation. Automating finance and accounting departments in particular brings big benefits.
Many banks are unsure about offering 'buy now, pay later', but one thing they should do now is educate consumers on using it responsibly.
New research shows that banks and credit unions don't have to get rid of overdraft, ATM or checking fees, just change how they're perceived.
Primary institution satisfaction is strong, but new data shows switching activity is rising as people spread their banking business around.
Many of the skills that Olympic champions possess are the same skills that can help banks and credit unions be successful.
Increased use of digital technology brings more cyberattacks, but some fast-growing threats are surprising, like overdraft lawsuits.
Typical consumer (and employee biases) often derail sales and hurt customer experience. Understanding them is the key to counteracting them.
In 2021, 13 credit unions acquired community banks. Don’t be surprised to see this number double in 2022, setting a record.