Articles by Jeffry Pilcher

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9 Points About Financial Branding

Financial branding is difficult to boil down to a few key lessons. But, here are nine critical pieces of advice every banker should read.

Omaha Bank’s New Branch Concept Includes ‘Virtual Koi Pond’

First National Bank of Omaha has unveiled a new retail prototype at its new Shadow Lake Towne Center branch. Features include a “virtual Koi pond” that directs customers to interactive kiosks where they can conduct transactions or get information on products and services. The interactive floor display seems to be based off of technology from […]

Credit union video contest for $2,000 scholarship

As financial institutions across the country make announcements about their 2008 scholarship initiatives, Tinker Federal Credit Union is taking a unique approach by having an online video contest. The concept is simple: Think about what money means to you. Show us any way you want in a video you make yourself. Upload your video for […]

‘Green’ call center credited for 43% reduction in turnover

Navy Federal Credit Union is attributing its ‘green’ corporate campus for dropping employee turnover from 60% annually to 17%, a 43% reduction. According to an article on the new space, Navy Federal stumbled onto sustainable architecture in an attempt to improve the work environment for employees. Ebb Ebbesen, SVP of construction and process improvements at […]

New Logo For Delta Community CU

The new Delta Community logo strategy to reflect wings is reminiscent of Banner Bank's choice to go with something "sail-like."

Datahead: Facts on TV and Online Financial Ads

A study by Bigresearch says this is what people do when TV commercials come on: 41.2% of viewers take a peak at what’s on other channels 33.5% talk with others in the room or by phone 30.2% mentally tune out 5.5% pay attention to commercials TV’s influence on consumers to purchase products declined, whereas new […]

Credit union adds third branch with nice design

University of Illinois Employees Credit Union, a $157 million financial institution, has a new branch in Urbana. The 6,500 square foot facility cost $2 million to build and will employ 20. Branch features include: A giant photo of UI’s Foellinger Auditorium covering the wall behind tellers A band of orange surrounds the walls, punctuated with […]