Articles by Jeffry Pilcher

Don't miss THE FINANCIAL BRAND FORUM, the biggest and best conference on marketing, CX, and digital growth strategies in the banking world — May 20-22, 2024. Join over 3,000 of banking's best and brightest for three days jam-packed with big ideas, latest trends, and groundbreaking innovations that are transforming the industry today. SIGN UP NOW.

Forum Credit Union Sponsors Indianapolis Colts Online ‘Fan Forum’

FORUM Credit Union in Indiana is sponsoring the Indianapolis Colts’ ‘Fan Forum,’ linked off of a banner ad on the team’s official NFL website (left-hand column). The forum has some impressive numbers to offer. The main forum has over 400 “threads” (basically “separate discussions”), where users have contributed their thoughts almost 10,000 times. Fans talk […]

Credit Unions Utilization of YouTube Increases

Informal research conducted by The Financial Brand indicates a significant increase in the utilization of video sharing tools such as YouTube by credit unions. Search results for “credit union” on YouTube went up 47% over a 3-month period: October 2007: 524 January 2008: 772 Google Video results for “credit union” increased 41%: October 2007: 755 […]

Designing branch interiors like a living room

This Memphis Business Journal article (PDF here) says the design of bank branches has become “a branding bonanza.” The article says the key to designing a bank or credit union is “making employees feel safe and comfortable while at the same time conveying the brand.” The article details the work of one Memphis architect’s work […]

Bank Naming Article Circa 2000

"New trend[s] in bank names seems to be for more corporate sounding monikers, names [not] found in a dictionary like Comerica and ReliaBank."