Technology Strategies Archive
Banking Must Move From Mobile-First to AI-First
Artificial intelligence (AI) combines big data, advanced analytics and digital technology to deliver an enhanced banking customer experience.
What is Blockchain… And Why Should I Care?
The blockchain will eventually impact retail banking, improving identity and risk management and enhancing the customer experience.
Cardless ATMs Going Mainstream
The days of making cash withdrawals with ATM cards are numbered, as consumers and financial institutions alike increasingly embrace access via mobile phones.
5 Requirements to Position Banking Organizations for Growth
New business models, advanced digital technology and strategic partnerships will provide banks the foundation for future growth.
Can Challenger Fintech Banks Achieve Scale?
Challenger fintech banks will need to achieve scale to maximize both the cost- and feature advantages they have over legacy banking organizations.
Report Analyzing Fintech Players Sparks Heated Controversy
An analysis of the players and strategies in the fintech battlefield ignited a massive debate, pouring fuel on an already controversial fire.
API Innovation Coming From Inside and Outside Banking
The future winners and losers in financial services will be determined by digital innovations linked to open banking APIs.
Banking Options Narrow: Partner or Acquire Fintech Firms
To jump start innovation, banking providers are increasingly collaborating with fintech firms, investing in them or outright acquiring them.
Being a ‘Digital Bank’ Goes Beyond a Pretty App
Becoming a 'digital bank' provides an opportunity to improve the customer experience, reducing costs and increasing revenues.
The Quest for Interactive Video Teller ROI
The question these days isn't whether to deploy interactive video teller machines. It's about whether you should go completely tellerless or not.
The Time to Develop an Open Banking Strategy is Now
Open banking APIs will change financial services forever, combining services from various providers to deliver highly personalized solutions.
Why I Became a Core Systems Renegade
You can't afford to pick the wrong replacement for your legacy core system. Here's why we shirked the predictable players and went rogue.
Hello, May I Speak to My Personal Bot?
The concept of real-time, personalized service in banking will take a quantum leap forward with the integration of AI-powered chatbots.
It’s the Technology. Period.
Updating current systems and increasing the use of advanced technologies is the gateway to the future for the banking industry.
5 Steps To Prepare Your Bank For AI
Here are the initial steps your financial institution needs to take to implement an artificial intelligence strategy that ensures future success.
Conversational Banking Will Transform the Financial Services Industry
Combining the power of artificial intelligence and social messaging, chatbots yield increased engagement with decreased costs.
Should Banking Build an Internet of Things (IoT) Strategy?
Banking providers need to be prepared to respond to an increasing array of IoT opportunities, especially in the payments space.
Data and Digital Channels Key to Customer Retention
Banks are testing open banking and partnering with fintech firms as ways to improve customer acquisition and retention.
The Programmable Bank: Opportunities for Open Banking
Open banking APIs provide opportunities to expand services offered and experiences provided consumers, making banking apps more engaging.
Top 5 Insurtech Trends for 2017
Insurance is using digital technology and devices to reduce costs, enhance customer experiences and improve back and front office operations.
