Technology Strategies Archive

6 Financial Marketing Technology Trends You Must Watch in 2019

Banks and credit unions that neglect their martech stack and ignore key digital marketing trends will get hammered.

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3 Ways UX Design Can Improve Consumer Satisfaction and Increase Revenue

Bad mobile banking experiences turn off consumers when they seek ease. Improve the user experience — or watch them leave.

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Retail Banking Lagging in Process Automation, Despite Benefits

You can blame IT for lack of progress in banking automation. The tools exist, but retail banking executives need to be on board.

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What Will Jump-Start Voice Banking?

The future of voice banking looks bright for those financial institutions that can provide expanded voice capabilities across platforms.

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Artificial Intelligence: The Financial Marketer’s Secret Weapon

AI should be a top priority for financial institutions that wish to improve marketing effectiveness and customer experience.

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10 Technologies That Will Disrupt Financial Services In The Next 5 Years

The accelerating pace of technological change is the best opportunity and biggest challenge in the financial services ecosystem today.

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Why You Need a Chief Digital Officer to Drive Digital Banking Success

Financial institutions can't leverage new technologies and deliver a killer experience without the right person to shepherd their digital transformation strategy.

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Banking’s Past Does Not Dictate Its Future

The future of banking will require new technologies, new strategic partners, new skills, an innovative spirit and a completely different culture.

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Digital Banking Wins, But Don’t Close Branches Yet

Consumers increase use of digital banking tools while continuing to seek new technologies that make life easier. That doesn't mean branches are dead though.

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U.S. Bank Jumping Into Digital Lending With New Platform

The bank's innovative digital lending solution increases pressure on both fintechs and traditional institutions in a key battleground market.

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Umpqua Sells Digital Banking Innovation Unit to Fintech

In first of its kind deal, a fintech firm is acquiring a traditional bank's innovation subsidiary to provide humanized consumer engagement.

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Financial Institutions Failing To Humanize Digital Banking Experiences

Banks and credit unions must go beyond ease and simplicity in delivering digital banking services, humanizing the engagement process.

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4 Key Strategies To Create a Future-Proof Digital Bank

Big tech and fintech competition demands mastery of technologies that will bring consumers innovative services they already expect.

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5 Surprising Traits of Digital Banking Winners

One trait is: They don't "embrace failure," they embrace learning. All five traits flow from using a circular versus linear development process.

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Secret To Digital Banking Success is AI With ‘Human-Like’ Feel

As awareness and acceptance of AI-powered interactions grows, consumers demand a more humanized experience from financial institutions.

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3 Ways Digital Assistants Can Turn ‘Selling’ into ‘Advising’

The combination of data, digital technology and advanced analytics can turn selling into advising for the banking industry.

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Monzo: A Guide to Building the Digital Bank of the Future

Monzo is a licensed digital-only bank that has developed advanced digital banking apps and functionality that can be a guide for traditional banks.

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AI Could Destroy Traditional Banking As We Know It

Artificial intelligence (AI) may create a banking industry where scale and agility win at the expense of the traditional mid-sized players.

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Cognitive Banking Requires Culture of Imagination, Not Incremental Steps

At the core of the future of banking is the ability to collect and analyze data while deploying personalized solutions that improve the consumer experience.

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4 Critical Considerations For Implementing AI in the Banking Industry

The best AI solution is one that fits the available skills of the banking organization and solves the highest-priority challenges for the business.

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