Mobile Banking

Articles about the future of mobile banking, mobile banking apps, and banking in mobile channels like iPhones, Android devices and tablets.

This mobile business-banking app gives nothing away. But its single flat fee simplifies typical bank pricing while adding new features.

This digital pioneer goes branchless but says no to partnerships with Google & Alexa voice banking. Listening to what consumers want is key.

MoneyLion, with six million members, sports a new banking app and digital money-management features suited to COVID-impacted consumers.

Banks and credit unions are reimagining in-branch banking as consumers shift their post-pandemic behavior patterns and expectations.

Rising use of mobile and online channels for everything makes it critical financial institutions take the lead on digital identity technology.

Consumers demand increasing agility and personalization out of mobile and other offerings. Data analytics can help banks deliver.

Mobile banking leaves much room for improvement. Consumers hoping for the 'Netflix of banking' are often disappointed. Here's how to ace it.

The bank's AI-powered digital personalization tool and chatbot is a differentiator that drives mobile banking utilization and engagement.

Enhanced customer service and new product options are part of why financial institutions should prepare now for super-fast mobile networks.

Advanced technologies deployed by financial institutions post-COVID — like AI and the Internet of Things — will determine tomorrow's winners.

BofA's Erica leads the pack, but chatbot and voice banking are not just for megabanks. Community institutions are getting in.

Many apps are growing slow and fat, says Forrester. Key functions must be brought to the top. Less-critical ones should stay on the website.

The coronavirus pandemic has disrupted how people bank, how payments are made and the importance of community commitment.

Shanghai-based Richard Turrin lives the 'new normal' COVID-19 ushered into China. From transportation to payments, life's very different.

Having any mobile product helped financial institutions serve people during the contagion. But 'adequate' won't cut it in the new reality.

COVID's impact led to the demise of one of these fintech banks but has new accounts soaring at the other. The CEOs describe the arrangement.

Interest in live video banking was warming up prior to coronavirus. Now it's hotter as the technology is used as a branch alternative.

As cities are shut down due to the coronavirus, the banking industry must help consumers do all of their banking from their home.

Consumers increasingly use smartphones to research and apply for a checking account. Lessons from six large banks point the way for others.

Deposit capture via smartphone has become a must-have, but banking institutions will be passed by competitors if they don't keep innovating.

Out of hundreds of fintech rivals, 30 stand out as serious competitors to banks and credit unions, including five rising stars.

Helping savers by setting up automated ways to 'pay yourself first' out of idle checking funds is one key to online bank's new approach.