The Roadmap for Changing AI from Banking Buzzword to Real Action
Financial institutions are scrambling to jump on the artificial intelligence bandwagon. But before you leap, get your data in order.
Articles about how banks can use artificial intelligence, applications for AI in banking, advanced data analytics, automation and machine learning.
In his annual management letter, Jamie Dimon, JPMorgan Chase chairman and chief executive, analyzes the impact of three key technologies.
Financial institutions are scrambling to jump on the artificial intelligence bandwagon. But before you leap, get your data in order.
'We need to do AI' is not a plan. Artificial intelligence can be critical to solving banking challenges, but they must be clear first.
With the future still undefined, banks need to rethink business models and be prepared for a permanent hybrid work environment.
Embedded banking and IoT is leading to a 'Thing Economy' where smart devices autonomously transact and engage in commerce.
Data and analytics are more essential in banking than ever before. But, the contextual engagement is failing, says head of marketing solutions at Curinos Sarah Welch.
Their emphasis can be grouped into three broad trends: Using data to know customers, humanizing marketing and optimizing with analytics.
Chatbots, with some exceptions, still don't have widespread utility. But the trend points to greater integration of AI in people's lives.
What financial institutions need to know to create the kind of consumer experience that provides a competitive edge.
Financial institutions anticipating ongoing disruption will be better prepared for future challenges and competitive opportunities.
The shift to an online landscape revolutionized banking. The industry is evolving how it shares data but consumers aren't prepared.
The promise of artificial intelligence won't be realized if financial institutions don't address issues of data relevance and quality.
Successful digital banking transformation requires prioritizing what is needed today against what's required for the future.
Explore the big ideas, new innovations and latest trends reshaping banking at The Financial Brand Forum. Will you be there? Don't get left behind.
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Manual tasks across channels is costly. And while AI is hot, there’s a simpler way to bring efficiency that many bankers have overlooked.
Read More about The New AI: A Banker’s Guide to Automation Intelligence
FIS Global is helping banks find the right investment in available technologies. Andrew Beatty, the head of Global Next Generation Banking, shares his projections for where the industry needs to focus efforts.
More than ever, banks need to accelerate digital transformation with data, applied analytics, cloud solutions and 5G functionality.
To keep up with what’s happening on the outside with technology and consumers, banks and credit unions must rethink what’s happening inside.
These data-driven AI technologies can help banks and credit unions pursue real digital transformation and generate more revenue.
How do banks deliver quality financial advice cost-effectively while complying with regulations and not coming across as a product pusher?
Smarter payment routing can reduce costs and complexity for payments system participants and improve consumers' checkout experience.
AI, cloud and other technologies are nearing 'exponential change,' says IBM's consulting lead. The stakes are high for financial institutions.
Artificial intelligence and APIs are critical, but some tech is still years from implementation in the banking sector (if ever).
COVID underscored financial institutions' need to serve quickly and conveniently. Often chatbots provide the self-service consumers prefer.
Banks need to blend multiple technologies to bridge the gap between basic chatbot conversations and more complex financial inquiries.
Learn how to enhance your brand’s local visibility, generate more leads, and attract more customers, all while adhering to industry regulations and compliance.
Read More about The Power of Localized Marketing in Financial Services
CSI surveyed community bankers nationwide to learn their investments and goals. Read the interactive research report for the trends and strategies for success in 2024.