Articles about how banks can use artificial intelligence, applications for AI in banking, advanced data analytics, automation and machine learning.
In his annual management letter, Jamie Dimon, JPMorgan Chase chairman and chief executive, analyzes the impact of three key technologies.
Artificial Intelligence + Message Chatbots = The Future of Banking?
With the adoption of artificial intelligence and automated chatbots skyrocketing, banks and credit unions must get on top of this trend.
Rise of the Machines? Consumers Say They Don’t Trust Financial AI
Consumers are wary of fintech innovations like chatbots and robo-advisors. Education and security are key to increasing adoption.
SoFi Wants to Steal Your Most Coveted Customers
SoFi, one of the fastest growing fintech challenger banks, is expanding into checking accounts and wealth management services.
Banking Must Move From Mobile-First to AI-First
Combine artificial intelligence (AI) with big data, advanced analytics and digital technology to deliver an enhanced banking customer experience.
5 Steps to Jumpstart Your Own Netflix Model in Banking
Banks and credit unions can mirror the success of Netflix by utilizing data analytics to create powerful cross-selling engines.
The Artificial Intelligence Marketing Revolution Comes to Banking
Artificial intelligence and machine learning are reshaping banking, including the ways in which financial institutions manage their marketing materials.
Hello, May I Speak to My Personal Bot?
The concept of real-time, personalized service in banking will take a quantum leap forward with the integration of AI-powered chatbots.
5 Steps To Prepare Your Bank For AI
Here are the initial steps your financial institution needs to take to implement an artificial intelligence strategy that ensures future success.
Predictive Analytics: The Future of Financial Marketing
Predictive analytics combined with advanced digital delivery options can offer consumers financial solutions at the exact time of need.
Lemonade: The Mobile-Based, AI-Fueled Insurance Industry Disruptor
Lemonade is an insurtech player that is positioned to disrupt the insurance industry using digital technology and machine learning.
Machine Learning, AI and the Future of Data Analytics in Banking
Banks and credit unions that don't embrace artificial intelligence and invest in the power of advanced data analytics are doomed
Conversational Banking Will Transform the Financial Services Industry
Combining the power of artificial intelligence and social messaging, chatbots yield increased engagement with decreased costs.
The Use of AI in Banking is Set to Explode
AI can improve personalization and identify patterns in ways that humans can't, then answer questions about banking issues in real-time.
Will Bank Marketers Be Replaced By Robots?
Does data analytics and automation threaten marketers' future job security? Do mathematical algorithms trump human judgment in the Digital Age?
What Does The Invisible Bank of the Future Look Like?
Invisible banking is part of a broader connected way of life, where voice and advanced analytics power digital personal assistants.
The Top 3 Banking Questions for Chatbots
Voice-activated chatbots that provide account balances or expense categorization are useless. Here are the REAL questions chatbots need to answer.
Are You Ready For The Voice Revolution in Financial Services?
Improvement in technology and the increasing acceptance of voice as a digital tool is opening doors for new banking applications.
Using Artificial Intelligence to Personalize Communications
Data analytics and artificial intelligence (AI) have the potential to transform data into highly personalized communication instantaneously.
Top 10 Fintech Interviews
Here are a few of the biggest fintech interviews with some of the most influential leaders in banking as heard on Breaking Banks.
Robots and AI Invade Banking
Robots and artificial intelligence (AI) have the potential to reduce costs, process insight and improve the consumer experience.
Big Data and Credit Unions: Machine Learning in Member Transactions
Can credit unions really make big data work? Or will big data's promise and potential remain out of reach for most financial cooperatives?
