Four Essential Tech Trends Changing Banking in The Year Ahead
Banks need to be looking at cutting-edge AI that anticipates customer needs, robotic branch assistants and prepare for metaverse banking.
The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
J.P. Morgan Payments, Cross River Bank and PayPal rely on 'MACH' architecture to keep the innovation coming via composable banking.
Banks need to be looking at cutting-edge AI that anticipates customer needs, robotic branch assistants and prepare for metaverse banking.
Investment in marketing technology allows organizations to use data and insights across channels and throughout the entire customer journey.
WeBank uses data, artificial intelligence, cloud technology and the blockchain to grow customers and revenues at an unequalled pace.
The industry's big players have made massive investments in digital transformation, giving them the upper hand. But at what cost to banking?
The country's top SBA lender — the 'original niche bank' — bets big on embedded banking using a modern core. A key goal: low-cost deposits.
Proving large banks can move boldly, Regions is migrating core systems to the cloud, enabling changes that will improve both advice and CX.
Many bank tech companies try to sell the vision of what they can provide as opposed to a compartmentalized solution meeting a specific need.
Before migrating their core platform to the cloud, banks must modernize the parts of their technology that interact with customers.
Legacy technology inevitably hinders innovation for most banks and credit unions. The old playbook does not work.
Banks want to please Gen Z — for good reason. But each generation has its own digital banking expectations, which must be understood.
What's hotter than the Metaverse for banking? Quite a lot, including specific applications of artificial intelligence and 5G service.
Launching a digital bank isn't an easy decision, but could be crucial. One of the biggest questions is: Build or buy the technology?
Heartland wanted to expand. Being short-staffed made it hard. Here’s how deploying a new technology helped them build two new branches anyway.
Read More about This FI Built Two Branches Without Adding Consumer Lending Employees.
Listen and learn how Denison State Bank has adapted their strategies to meet the evolving needs of today’s consumers in this 15-minute interview.
Read More about How eSignature workflows can win over the next generation
Voice banking didn't live up to the early pre-pandemic hype, but interest in using the voice banking channel is rising, especially in cars.
The ability of AI-powered chatbots to improve both customer experience and bank efficiency has thrust the solution into the spotlight.
Here's why ITMs, chatbots, tablet-equipped branch employees and flexible staffing models dominate the current banking landscape.
Reaching goals for speed to market and innovation may require more financial marketers to use this new type of 'building-block software.'
Cost reduction is no longer the main driver for adopting cloud technology solutions, the real value is in revenue growth and agility.
Workload automation can help eliminate internal data and product barriers, aiding digital transformation and easing the talent squeeze.
The cloud is banishing clunky digital technology. So says the CEO of a Big Three tech provider, who is staking his company's future on it.
Facebook is big into the metaverse. Chase is in, too. Here's what the rest of banking should know if they want to enter this virtual space.
There’s growing risk Russian hackers could attack key U.S. targets — including banks and credit unions — with greater intensity than before.
Learn how to deliver financial check-ups that drive branch traffic and increase engagement with a virtual financial coach.
In this strategy-centered webinar, Crack the Code of Core Deposit & Client Growth, learn how to create sustainable deposit and client growth. Watch Now.
Read More about Solve the Puzzle of Core Deposit & New Client Growth
Over 2,000 of the brightest minds in banking will be at The Financial Brand Forum in April exploring the big ideas and best practices that will reshape banking in the year ahead. Will you be there?
Read More about The Latest Trends & Groundbreaking Innovations in Banking for 2025