A Practical Guide to Interactive Teller Machines
Banks and credit unions should be adopting this human-ATM hybrid should be sure consumers won't walk right past them.
Banking Technology
The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
Latest Spotlight Article:
JPMorgan CEO Calls for Social Media Cleanup, Doubles Down on AI, Cloud
In his annual management letter, Jamie Dimon, JPMorgan Chase chairman and chief executive, analyzes the impact of three key technologies.
Popular Articles within Banking Technology:
How This Silicon Valley Banking Provider Serves Big Techs & Startups
Input from people who live and breathe technology for a living helps keep this institution on the leading edge and off the bleeding edge.
Frustrated Banks & Credit Unions Seek Better Tech to Stay Competitive
Desperate to meet demands for advanced digital experience, they eye new options. The big core providers respond, but will it be fast enough?
Interactive Teller Machines Crucial in the Digital Banking Age
Banks and credit unions are taking a closer look at ITMs not only for drive-through use, but as a low-cost way to expand their footprint.
How ‘Single-Platform’ Tech Solutions Are Shaping the Future of Banking
As the pressure to innovate mounts, banks and credit unions need technology that enables them to respond quickly and efficiently.
Turning Market Disruption Into Banking Innovation Opportunity
Citi's former chief innovation officer Amy Radin (now the founder of Pragmatic Innovation Partners) emphasizes the power of an innovative culture in banking.
Fears Preventing Financial Executives from Adopting Cloud Tech
Two concerns consistently crop up among banks and credit unions – both legitimate. Here is a measured approach to addressing them.
Are Banking’s C-Suite Executives Prepared For The Digital Future?
Many banks need to improve the digital savviness of their leadership team to be prepared for an increasingly competitive banking ecosystem.
What Banking Providers Need In Their Toolbox to Help SMBs
New buying habits raised demand for omnichannel and integrated payment solutions. Banks and credit unions are in a good position to respond.
7 Operations Weak Spots That Hamstring Banks’ Digital Progress
To keep up with what’s happening on the outside with technology and consumers, banks and credit unions must rethink what’s happening inside.
Biometrics Promise Consumers (and Banks) Freedom from Password Hell
Millions already use biometrics on their phones, but in banking the password is still king. Here's why that could change.
Innovation + Digital Transformation is a Winning Formula at U.S. Bank
Chief Digital Officer Dominic Venturo details how U.S. Bank stays ahead of rapidly changing digital technology and consumer preferences.
Understanding How Google Sees Financial Services
Google executive eyes the future of big techs in the banking business through the lens of her long experience at Citibank.
Digital Transformation Experts Debate Future of Banking, Big Tech & Fintech
Innovation proponents Ron Shevlin and Jim Marous probe the industry's future as the lines blur between newcomers and traditional banks.
Three Practical Applications for Artificial Intelligence in Payments
These data-driven AI technologies can help banks and credit unions pursue real digital transformation and generate more revenue.
Branch Audio Systems Crank Up the Volume on In-Person Banking
When bank and credit union branches upgrade technology with network audio systems they can improve people's safety, security and health.
The Future of Video Banking
Boosted by Covid, video banking is coming into its own, especially for more complex interactions where text-based chat is less effective.
A Practical Roadmap for Adding AI Chatbots for Banks and Credit Unions
Consumers are growing more comfortable with conversational banking chatbots and financial institutions can implement them more quickly now.
How Strong Is Your Board’s Digital Banking Technology IQ?
Accenture says 1 in 4 financial institution board members should be technology experts. How many of your directors qualify?
‘Normal for Now’: The Future of Digital Banking and Payments
How much of consumers' changed financial behavior will revert back, and how much will remain long after COVID is behind us?
Banking Technology for the Year Ahead: What’s Hot and What’s Not
Artificial intelligence and APIs are critical, but some tech is still years from implementation in the banking sector (if ever).
3 Steps to Embracing a Digital-First Approach to Banking
With the acceleration of digital, banks and credit unions must shift their mindset from transactions to personalized experience and guidance.