The latest news about banking technology trends and the IT investments banking execs are making in new digital banking technologies, the cloud, and innovative software solutions.
J.P. Morgan Payments, Cross River Bank and PayPal rely on 'MACH' architecture to keep the innovation coming via composable banking.
Why Banks Need Flexible Tech Architecture — and How to Build It
J.P. Morgan Payments, Cross River Bank and PayPal rely on 'MACH' architecture to keep the innovation coming via composable banking.
Community Banks Remain Troublingly Vulnerable to Third-Party Cybersecurity Risk
As digital transformation advances in the banking industry, risks from technology and business partners multiply.
Chase’s AI Chief Explains Why the Biggest Banks Will Win the AI Race (Probably)
Chase AI chief Teresa Heitsenrether details how the bank implements GenAI and why deep data is the deciding competitive edge.
Banks Embrace AI: NVIDIA Survey Reveals Rapid Shift to Implementation
New research shows 91% of financial institutions are actively deploying or assessing AI solutions, with significant investments planned in infrastructure and talent.
Why Banks Should Rethink ‘Every Company is a Software Company’
A decades-long focus on advanced digital technologies – most recently, AI – has distracted many leaders and diverted resources from the core capabilities that drive banking performance.
Banks Want Customers to Take Security Seriously. Here’s How They’re Doing it.
Trust is crucial for financial institutions, and they risk losing it if customers don’t take security seriously.
In-app Authentication: Which U.S. Bank or Challenger Does it Best?
One-time codes and secure email links may not be sufficient any more to fend off fraud. How can banks step up their customer security game?
Can Digital Check Deposit Survive in the Face of Rising Fraud?
Emerging technology like AI may provide the bridge between balancing fraud prevention and customer experience.
How Technology Can Power Customer Satisfaction
Explore how financial institutions are investing in cloud, AI, and digital payment technologies to meet evolving customer expectations and stay competitive.
How ‘Voice Cloning’ Will Disrupt Customer Verification
Is that really your customer's voice on the phone? How do you know, and can you prove it?
Human Touch Over Tech: Navigating New Federal Rules to End Banking ‘Doom Loops’
With new customer service mandates coming from the CFPB, financial institutions must provide easy access to live agents and disclose use of AI to improve service quality.
In the Battle Against Bank Fraud, The Very First Login is Critical
With fraud becoming more prevalent and sophisticated, banks are under growing pressure to beef up their digital security.
8 Mistakes That Will Guarantee AI Fails at Your Bank
Common missteps — trying to solve too simple tasks with AI, not appreciating the human element — will all cause your AI projects to flop.
How SavvyMoney is Battling Attrition with Consumer-friendly Tools
SavvyMoney CEO JB Orecchia discusses innovative approaches to credit monitoring, customer engagement and the company's new "Get My Rate" product.
Why Banks Remain So Vulnerable to Cybersecurity Risks — and How to Plug the Leaks
Banks face cyber exposure from inside and outside, but 15 strategies and tools can add layers of protection.
As Fintechs Stumble, A New Breed of ‘TechFins’ Move to the Fore
TechFins could be the key to banking digital transformation. Discover how these tech-savvy companies are reshaping banking for the digital age.
Criminals Are Getting Better at Hacking ATMs. Here’s How to Disrupt Them
Criminals are reinventing old tactics and carrying out new cyberattacks to access ATMs and your customers’ funds. Here’s how institutions can diminish new and rising risks.
How to Supercharge Your ITMs Into Interactive Marketing Machines
What if your financial institution's ATM transactions could generate consumer and business leads? Royal Banks of Missouri turned its ITMs into a segmented and responsive marketing channel.
4 Strategies for Banks and Their Tech Partners that Save Money and Angst
The first step requires conducting an internal tech inventory. Financial institutions often find there's still value in existing tech assets.
Balancing Technology with Personal Touch: The Evolution of Digital Lending
Lynn Yznaga of Broadway Bank discusses the transformation of digital lending processes, balancing technology with personal touch and preparing for AI in banking.
Again?! Combating the Resurgence of the Medusa Banking Trojan
The Medusa trojan is attacking consumers with Androids worldwide. How can banks and credit unions protect their customers?
How Banks Accelerate Transformation with Composable Technology
Composable technology is gathering momentum among banks as they pursue the technologies and systems that will drive revenue and resolve application complexity.
