Sustaining Digital Banking Channels’ Explosive Growth
Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.
Financial institutions that want to stay in the game need to offer solid basic services before they get fancy.
Four steps could help make online and mobile sales easier for consumers and businesses and not dependent on branches.
Just about had it with COVID and the rest of 2020's legacy? Refresh yourself with one of the things about social media that most people like.
Amid COVID, recession and industry transition, Democrat priorities like fair-lending and inclusion step up as fintech issues loom larger.
McKinsey lays out key strategies to help not only with upcoming credit problems but fundamental transformations now urgently required.
Fintech payment giant's adoption of business banking-as-a-service could upend traditional players, but not all agree on that outcome.
Captive auto finance companies pull ahead of bank and credit union lenders as car industry assesses whether 2020's sales rebound will stick.
A few megabanks dominate PFI status and fintechs and challengers are in ankle-deep. For Gen Z, however, 'primary bank' may not even matter.
COVID-19 accelerated demand that was already growing but megabank also saw the need for new digital twist on small business accounts.
Even as digital usage rises, the largest U.S. credit union recognizes that nearly all consumers still want to deal with people sometimes.
'Plex,' a combined checking and savings product that plugs into the Google Pay wallet, pulls in more banks. Citibank explains its plans.
Entering a new banking league via a massive expansion of geographic reach, the big regional believes in-person relationships are stronger.
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Rough times mean stepping up your digital game to fend off fintech niche players and adding relationship managers who are effective remotely.
COVID's a retail banking gamechanger, accelerating digital and contactless trends. Expect more ITMs plus video 'telebanking' consultation.
Banks and credit unions must stop playing around with this 'serious' social media option and adopt a systematic approach instead.
Deloitte predicts that AI will drive evolution of advanced tech into a commodity and place renewed emphasis on marketing and management.
Consumers love that banks are trustworthy but their commoditized products are snoozers compared to challengers' state of the art offerings.
Consumers spending too much time on banking due to antiquated methods is the target of the latest ads from the nation's largest direct bank.
Better communications and training, versus more marketing technology, could turn things around. Right now, money, and data, are being wasted.
Vinoo Vijay, architect of Ally Bank's early marketing and a TD Bank alumnus, will help the SunTrust-BB&T megamerger deliver on its promise.
'Branch traditionalists' may have gotten more digital channel mojo during the pandemic, but many would happily return to the 'old normal.'
Five regional banking execs assess ongoing COVID impacts and priorities for financial marketing and digital banking for the year ahead.
Gain centralized access to the credit bureaus and 20+ alternative data sources. Leverage advanced analytics to optimize marketing campaigns and loan decisions.
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